eufy

eufy Robot Vacuum Omni C28

A self-cleaning robot vacuum and mop with an all-in-one dock, made for busy Dubai villas and larger apartments that fill with fine dust.

Wi-FiMid-range
Works with
Amazon AlexaGoogle HomeManufacturer app
AED 1,599

Typical Amazon.ae price for the device, checked 10 Sept 2026. See the listing Installation is quoted separately after we check your property.

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Supplied, fitted and configured by our own Dubai team. We check compatibility with your property before you commit to anything.

Overview

What it is and where it fits

The eufy Robot Vacuum Omni C28 is a vacuum-and-mop robot that cleans your floors and then cleans itself. It pulls 15,000 Pa of suction to lift dust, sand and pet hair from hard floors and carpet, and its HydroJet roller mop scrubs with about 1 kg of downward pressure while rinsing itself as it goes. When it finishes, it drives back to the 5-in-1 Omni Station. There it empties its bin into a 3L dust bag, washes the mop, dries it with hot air and refills its water. You can go weeks before touching the bag, up to about 75 days. It maps your home with iPath 2.0 navigation, using a camera and AI to steer around shoes, cables and furniture legs, even in low light. You control it from the eufy Clean app, set schedules, save multi-floor maps and send it to a spot that needs attention. Voice control works through Alexa and Google Assistant. For Dubai, it suits a villa or a larger apartment where daily dust and fine sand build up fast. The self-emptying dock means less hands-on work, which busy families and owners like, and renters can take it along when they move. A few honest limits: the station is bulky and needs floor space near a socket, it does not support Apple Home, and it costs more than vacuum-only robots. Deep-pile rugs and wet spills still need you.

  • 15,000 Pa suction pulls fine sand, dust and pet hair off hard floors and rugs.
  • HydroJet mop scrubs and rinses itself, so you get clean floors without a dirty mop pad.
  • The Omni Station empties, washes and dries on its own for up to 75 days hands-free.
  • DuoSpiral brush is built to stop hair tangling, so no cutting hair off the roller.
Technical

Specifications

Model Omni C28

Suction Power15,000 Pa
NavigationiPath 2.0 smart navigation with AI obstacle avoidance
Mop SystemHydroJet self-cleaning roller mop, 1 kg downward scrubbing pressure
Anti-Tangle BrushDuoSpiral detangle brush, 0% hair tangling
Docking Station5-in-1 Omni Station: auto dust-emptying, mop washing, hot-air drying, water refilling, wastewater collection
Dust Bag Capacity3L bag, up to 75 days hands-free
Water Tanks2.2L clean water tank, 8L dirty water tank (in station)
App & ConnectivityWi-Fi, eufy Clean app, voice control via Alexa and Google Assistant
In Dubai homes

What to check before you order

Dubai homes collect fine desert dust and sand fast, especially near open windows, balconies and villa entrances. A daily run keeps it from settling into rugs and majlis seating, and the 15,000 Pa suction handles that grit better than lower-power robots. The dock and robot run on standard 220-240V power and ship with a UAE Type-G three-pin plug, so no adapter is needed. The unit stays indoors in cooled space, so summer heat outside is not an issue, but keep the station out of direct sun from a window. In a large villa, place the dock central to your router, because the robot needs a steady 2.4GHz Wi-Fi signal to map and return home. Thick walls can weaken reach, so a mesh point helps on upper floors. The Amazon.ae unit is sold by AnkerDirect AE, the official eufy seller here, with local warranty and an optional 1 or 2 year Salama Care add-on offered at checkout.

eufy in the UAE. Anker's smart home line, stocked widely on Amazon.ae and in UAE electronics retail with regional warranty.

Answers

Questions about the eufy Robot Vacuum Omni C28

What is the eufy Robot Vacuum Omni C28?
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It is a robot that vacuums and mops your floors, then services itself at a dock. It uses 15,000 Pa suction and a self-rinsing roller mop. The Omni Station empties the dust, washes and dries the mop and refills water, so you do very little cleaning by hand.
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Is the Omni C28 a good fit for a Dubai villa?
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Yes. Villas pick up a lot of fine sand and dust, and the strong suction plus daily scheduling keep floors clean across several rooms. Save a map for each floor so it knows every level. In a big villa, make sure your Wi-Fi reaches every room it needs to clean.
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Will it work in an apartment?
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Yes, it suits medium and larger apartments well. The main thing to plan is floor space for the dock, which is bulky and needs to sit near a power socket with a little clearance around it. In a small studio, a simpler robot may be enough for you.
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Does it need Wi-Fi to work?
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It needs 2.4GHz Wi-Fi for the app, scheduling, maps and voice control. You can still press the button on the robot to start a basic clean without Wi-Fi, but you lose the smart features. It does not use 5GHz, so connect it to the 2.4GHz band during setup.
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Do I need a separate hub or bridge?
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No. The robot connects straight to your home Wi-Fi and its own dock. There is no extra hub, gateway or Zigbee bridge to buy. You only need the free eufy Clean app on your phone and a working 2.4GHz network in the area you want cleaned.
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Is there a monthly subscription or hidden fee?
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No. The app, maps, scheduling and voice control are all free to use. Your only running costs are electricity, water, and replacement dust bags, filters and the mop roller over time. There is no cloud fee needed to keep the robot working normally.
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Which app do I use to control it?
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The eufy Clean app, free on iOS and Android. From there you start and schedule cleans, view the map, set no-go zones, check dirt spots and pick suction levels. It is the same app eufy uses for its other robots, so one account can cover several devices.
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Does it work with Alexa and Google Assistant?
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Yes. Link it inside the eufy Clean app, then you can start, stop or send it back to the dock with voice commands through Alexa or Google Assistant. This is handy if you already have Echo or Nest speakers placed around your home in Dubai.
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Does it work with Apple Home or Siri?
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No. The Omni C28 supports Alexa and Google Assistant, but not Apple Home or HomeKit. If you run an all-Apple smart home and want Siri control, this is a point to note. You would still control it fully through the eufy Clean app on an iPhone.
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How does it cope with Dubai's fine dust and sand?
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Well. Fine sand is heavy and settles into rugs, and the 15,000 Pa suction is strong enough to pull it out. A daily schedule stops build-up near doors and balconies. Empty the 3L dust bag as needed, though it can hold weeks of debris before you touch it.
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Can the UAE summer heat damage it?
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No, as long as it lives indoors in your cooled space, which is where it works anyway. Keep the dock out of direct sunlight from a nearby window, since the water tank and electronics prefer normal room temperature. Do not store it in a hot garage or out on a balcony.
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What power supply and plug does it use?
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It runs on standard UAE mains power, 220-240V, and the dock uses a normal wall socket. The UAE unit comes with a Type-G three-pin plug, so it fits your sockets without an adapter. The robot charges itself at the dock, so the dock stays plugged in all the time.
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Who sets it up, and is it hard?
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Setup is easy and you can do it yourself in about 15 minutes. Place the dock against a wall near a socket, plug it in, fill the clean water tank, then use the eufy Clean app to connect Wi-Fi and run the first map. We can also set it up for you on request.
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How long does the battery last and what does it cost to run?
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A full charge covers a large area, and if the battery runs low mid-clean it returns to the dock, recharges and carries on where it stopped. Running cost is small: a little electricity, tap water for mopping, and the occasional bag, filter and mop roller replacement.
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Is it noisy?
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During a normal clean it is about as loud as a quiet vacuum, and you can lower the suction level in the app for less noise. The loudest moment is auto dust-emptying at the dock, which is a short burst of a few seconds. Many people schedule cleans for when they are out.
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What warranty and support do I get in the UAE?
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The Amazon.ae unit is sold by AnkerDirect AE, the official Anker and eufy seller here, and comes with the standard eufy limited manufacturer warranty. At checkout you can add an optional 1 or 2 year Salama Care extended warranty. eufy also offers a 30-day money-back guarantee on its own site.
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How much is it and how do I buy it through you?
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It is listed around AED 1,599 on Amazon.ae. That price sits it in the mid range, below eufy's flagship omni robots and above the entry models. Message us for our current price, genuine UAE stock and setup, and we will confirm availability and delivery in Dubai.
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How is it different from higher eufy models like the X10 Pro Omni?
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The C28 sits below eufy's flagships such as the X10 Pro Omni and Omni S1 Pro. You still get strong suction, the self-cleaning mop and the all-in-one dock. The pricier models add extras like higher suction figures or fancier mopping arms. For most homes the C28 covers the important jobs.
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How does it compare to a Roborock Q7 Max?
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The Roborock Q7 Max is a capable vacuum-and-mop, but it uses a basic flat mop pad and its dock does not wash or dry the mop. The C28's Omni Station washes, dries and refills on its own, so it needs far less hands-on care. If you want less maintenance, the C28 wins.
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Does it really stop hair tangling?
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The DuoSpiral brush is shaped to move hair toward the suction instead of wrapping the roller, and eufy rates it at zero tangling. If you have long hair or pets, this saves the usual chore of cutting hair off the brush. No brush is perfect, but this design cuts the problem a lot.
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How often do I empty the bin or refill the water?
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The dock empties the robot into a 3L bag, which can last up to 75 days depending on your home. You top up the 2.2L clean water tank and empty the 8L dirty water tank every so often, more often if you mop large areas every day.
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Can it clean carpet and rugs as well as hard floors?
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Yes, it works on hard floors and low to medium carpet. It lifts the mop or raises suction on rugs, and you can set no-mop zones in the app to protect a favourite carpet. Deep, high-pile rugs are harder for any robot, so keep a handheld for those now and then.
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Does it avoid shoes, cables and furniture?
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Its iPath 2.0 system uses a camera and AI to spot common clutter like shoes, socks, cables and chair legs, then steer around them, even in low light. It is good but not perfect, so a quick tidy of the floor before a clean still gives you the best result.
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Who should not buy this robot?
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Skip it if you have a tiny studio where a simple robot is enough, if you have no floor space for a bulky dock, or if you must have Apple Home and Siri control. If deep-pile rugs cover most of your floors, a robot of any brand will struggle there.
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Installation

Fitted and configured by our Dubai team

We supply this as part of a working system rather than as a box. That means checking it suits your property first, fitting it properly, setting up the automations that make it useful, and showing your household how it works.

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