Question 1

What is the Lenovo A10 smart lock?

Accepted Answer

The Lenovo A10 is a slim push-pull smart lock with 3D face recognition, fingerprint, PIN, card, app and mechanical key entry. Its outer panel is only 18.6 mm deep, the thinnest of Lenovo's push-pull models, and it has a video intercom, radar detection and a 5000mAh rechargeable battery.

Question 2

How much does the Lenovo A10 smart lock cost in Dubai, and how do I buy it?

Accepted Answer

There is no fixed shelf price for the A10, because it is sourced to order. Ask us for today's price and lead time. We check your door first, then confirm the price, delivery date and the right mortise body with the supplier in one quote.

Question 3

Can I buy the Lenovo A10 in a UAE shop?

Accepted Answer

Not at the moment. Several Lenovo push-pull models now appear with UAE sellers, but the A10 is not one of them, and it is not listed on the big online marketplaces either. That is why we source it to order and give you a lead time up front.

Question 4

How slim is the Lenovo A10 smart lock?

Accepted Answer

The outer panel is 18.6 mm deep, against roughly 30 to 60 mm for its siblings. A slim panel sits close to the door, looks neater on flush modern doors and is less likely to catch a bag or a pram in a tight corridor. The inside panel is a more usual 34 mm.

Question 5

Will the A10 fit my door?

Accepted Answer

It fits doors that can take a mechanical or semi-auto mortise body, which describes most Dubai villa and apartment main doors. Lenovo does not publish a door thickness range for the A10, so we measure your door, check the existing cut-out and confirm the fit with the supplier before you order.

Question 6

Is the A10 better suited to an apartment or a villa?

Accepted Answer

It leans towards apartments and modern villas. The slim outer panel suits flat corridor doors and contemporary designs. On a large, heavy villa door with lots of staff traffic, a sibling with a bigger battery or backup power, such as the X6F or A6F, is usually the more practical choice.

Question 7

Can a tenant change to the A10?

Accepted Answer

A tenant can, with written landlord consent. Changing the main lock alters the landlord's door, and tower entrance doors are often fire rated, so building management may need to agree as well. Keep the old lock so it can be put back when you move out.

Question 8

How do the app and remote access work on the A10?

Accepted Answer

Setup links the A10 to your home Wi-Fi and the Tuya app, which runs on iPhone and Android. A doorbell press sends a video call to your phone, and you can open the door remotely. From the same app you add or remove users, get alerts and issue period, one-time or temporary codes.

Question 9

Does the Lenovo A10 work with Alexa or Google Home?

Accepted Answer

Neither is listed for the A10, so the Tuya app is your control point. The F3 is the one Lenovo push-pull model with Alexa, Google and Siri on its spec sheet, if speaking to the lock matters more to you than a slim panel. We confirm current app features at setup.

Question 10

How long does the Lenovo A10 battery last, and does it work in a power cut?

Accepted Answer

Lenovo's lab figure is about three months from the single 5000mAh battery, and real use with frequent video calls will be shorter. There is no backup battery, so charge it when the app warns you. A DEWA power cut does not affect entry, since the lock never runs on mains power.

Question 11

Will the A10 survive Dubai summer heat?

Accepted Answer

Yes. The A10 is rated from -25 to 70°C, which is well beyond Dubai's 45 to 50°C summer air. A black panel in direct afternoon sun runs hotter than the air, so a covered entrance still helps the battery and screen age well, but no special shading is required.

Question 12

How many users can the A10 hold?

Accepted Answer

The A10 stores 50 faces, 100 fingerprints and 100 cards. You also get 50 PIN codes: one for the admin and 49 for everyone else. For a typical apartment household with a maid and regular guests, that leaves plenty of spare capacity, and each person can have more than one way in.

Question 13

How do I give a maid, driver or guest access to the A10?

Accepted Answer

Enrol your maid or driver by face or fingerprint for daily use. Period codes suit part-time help on fixed days, one-time codes suit a plumber or delivery, and temporary codes suit house guests. If someone forgets their code, you can open the door for them from the video call.

Question 14

How secure is the Lenovo A10?

Accepted Answer

The A10 matches its siblings on protection despite the slim build. You can hide your code among random digits, and the lock raises alarms if someone prises at it, keeps guessing codes or loiters by the door. Inside, a security knob and child lock stop accidental opening, and two-factor entry is optional.

Question 15

Does the A10 have palm vein unlocking?

Accepted Answer

No. The A10 reads faces and fingerprints, but it has no palm reader. If family members struggle with fingerprint readers, palm vein is available on the F3, X6F and A5 Plus. For most households, face recognition plus a card for the occasional problem covers everyone.

Question 16

What colours is the A10 available in?

Accepted Answer

Phantom black only. Unlike several siblings, the A10 has no Mocha gold option. The black finish suits dark wood, grey and modern laminate doors well. If you need a gold finish to match door furniture, the A6F, X6F and F3 are offered in both colours.

Question 17

How long does fitting the A10 take and what do you check first?

Accepted Answer

Fitting usually takes about two hours if the door already has a suitable mortise cut. We first check door thickness, the cut-out size, how the door closes against the frame, Wi-Fi strength at the door and any building rules on the entrance door, before we place the order.

Question 18

What warranty and support come with the A10 in the UAE?

Accepted Answer

We give you the warranty terms in writing at order, as they come from the supplier the A10 is sourced through. Once it is installed, we pair the lock with the Tuya app, register everyone in the house and handle questions after handover. Software updates arrive by Wi-Fi.

Question 19

Who actually makes the Lenovo A10?

Accepted Answer

The A10 is made by Yunka Intelligent (Shenzhen) under Lenovo's licence. Lenovo's own name is on the lock, but production, parts and supply run through Yunka, so we confirm stock, lead time and warranty terms with that supply chain before you commit.

Question 20

Should I buy the Lenovo A10 or the A6F?

Accepted Answer

Choose the A6F if you want a backup battery, a choice of black or gold, a published 38 to 120 mm door range or a lock that is already stocked in the UAE. Stay with the A10 if the slim outer panel is the main reason you are buying.

Question 21

Who should not buy the Lenovo A10?

Accepted Answer

Skip the A10 if you want palm vein, a backup battery or voice assistants, or if you need the lock within days, since it is imported to order. It is also a poor fit for a fire-rated tower door without building approval, or a villa owner who prefers a gold finish.

Question 22

How do I care for the Lenovo A10?

Accepted Answer

A slim panel is easy to keep clean: a soft dry cloth over the camera window and fingerprint pad once a week deals with Dubai dust. Skip sprays and never hose the door. Recharge at the first app warning, since there is no backup cell, and try the mechanical key now and then.

Question 23

Is the Lenovo A10 waterproof?

Accepted Answer

It is rated IP54, so it resists dust and splashes but is not made to be soaked. Fit it where rain and sprinklers do not hit the panel directly, skip sprays and never hose the door. A soft dry cloth over the camera window and fingerprint pad once a week deals with Dubai dust.

Question 24

Does the Lenovo A10 have a camera and video intercom?

Accepted Answer

Yes. The A10 has a camera for 3D face recognition and a video intercom, so a doorbell press sends a video call to your phone through the Tuya app and you can open the door remotely. Clips stay on Tuya's cloud for one rolling day, and radar wakes the lock as someone approaches.

Unlock methods	3D face, fingerprint, PIN code, card, app, mechanical key
Stored credentials	50 faces, 100 fingerprints, 100 cards, PIN codes for 1 admin and 49 users
Panels	Front 419.4 x 75.4 x 18.6 mm, rear 423 x 78 x 34 mm, Phantom black aluminium alloy
Mortise and cylinder	Mechanical or semi-auto mortise, C-grade cylinder
Battery	5000mAh rechargeable, about 3 months per charge in lab tests
Motion sensing	Radar detection
Video	Remote video intercom, 1 day rolling storage on Tuya cloud
Connectivity	Wi-Fi, Tuya app, over-the-air updates
Weather and heat rating	IP54, -25 to 70°C

Lenovo A10 Face Recognition Smart Lock

What it is and where it fits

Specifications

What to check before you order

Questions about the Lenovo A10 Face Recognition Smart Lock

Fitted properly, set up by our Dubai team