Philips EasyKey

Philips EasyKey DDL702-FVP-7HWS 3D Face Recognition Video Smart Lock

A Wi-Fi push-pull lock that opens by 3D face and rings your phone with video, for villa families who want hands-free entry without flagship pricing.

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Supplied, fitted and configured by our own Dubai team. We check compatibility with your property before you commit to anything.

Overview

What it is and where it fits

The Philips DDL702-FVP is the middle step in the Philips EasyKey face range: a push-pull lock that opens when it recognises your face, with a video door viewer and Wi-Fi built in. It suits a villa or townhouse family that wants hands-free entry and a camera at the door, but does not need palm vein reading or the DDL902 price. Like every EasyKey lock, it is made and warranted by Shenzhen Conex Intelligent Technology under a Philips licence. A radar sensor wakes the lock when someone is within about a metre. Two stereo cameras build a 3D map of your face, so a printed photo will not open it, and infrared lights let it work in the dark. It reads people between 1.3 m and 2 m tall, so young children use fingerprint, PIN or a key tag instead. The latch holds the door, and a motor throws the deadbolt within about 10 seconds of closing. Press the bell and the Home Access app rings your phone for a two-way video call, while a 4-inch screen inside shows the doorstep. Saved video history needs a paid cloud plan. Power is a rechargeable pack Philips rates at three months, with USB-C emergency charging. It replaces your mortise, so we check the door first. Skip it if you rent, have a glass door, or want Apple Home or Alexa.

  • Opens by 3D face recognition as you walk up, including at night
  • Doorbell video calls to your phone, plus a 4-inch screen inside the door
  • Deadbolt throws by itself within about 10 seconds of the door closing
  • Built-in Wi-Fi, so remote PINs, alerts and video need no extra gateway
Technical

Specifications

Model DDL702-FVP-7HWS (DDL702CAABW)

Unlock methods3D face, fingerprint, PIN, temporary PIN, key tag, mechanical key
User capacity50 faces, 100 fingerprints, 100 key tags, 20 PINs including one-time codes
Camera and screen165° wide-angle door viewer with 4 infrared lights, 4-inch indoor screen
Lock body311 mortise with door-closed sensor and motorised deadbolt, C-grade cylinder
ConnectivityBuilt-in Wi-Fi, Home Access app, no gateway needed
PowerRechargeable Li-polymer pack, 3 months per charge in maker testing, USB-C 5V emergency input
Operating range-20°C to 60°C, 15% to 93% humidity
Door fit38 to 120 mm thick, all four handings, timber and steel security doors
Face recognition heightUsers 1.3 m to 2 m tall
In Dubai homes

What to check before you order

The DDL702-FVP comes with a 311 mortise that has a door-closed sensor and a motorised deadbolt. It replaces the existing DIN or euro-cylinder mortise, so the door edge usually needs re-routing and new holes through the leaf. Conex also lists support for multi-point lock rods, which helps on the steel security doors common in villas, but we confirm the rod layout on site. Doors from 38 to 120 mm thick are covered, in any handing. It is rated from -20°C to 60°C, yet a west-facing door in full sun still wears the battery faster, so shade helps. The camera needs a steady Wi-Fi signal at the main door, and a villa with thick walls or a long entrance may need a mesh point near the door. Tower apartment doors are usually fire-rated, so building management approval comes first, and tenants need landlord consent.

Philips EasyKey in the UAE. Philips-branded digital door locks produced under brand licence rather than by Philips lighting or electronics. Sharaf DG sells entry models directly, while the camera and palm-vein flagships reach the UAE through third-party sellers, so we source those to order. Lock body sizes differ by region, so we confirm the mortise body against your door before ordering.

Answers

Questions about the Philips EasyKey DDL702-FVP-7HWS 3D Face Recognition Video Smart Lock

What is the Philips DDL702-FVP-7HWS?
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It is a Philips EasyKey push-pull smart lock that opens by 3D face recognition, fingerprint, PIN, key tag or mechanical key. It has a built-in video door viewer with two-way calling, a 4-inch indoor screen, Wi-Fi app control and a deadbolt that locks itself after the door closes.
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How much does the Philips DDL702-FVP cost in the UAE?
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We source the DDL702-FVP to order, so ask us for today's price and lead time rather than relying on a fixed figure. We quote the lock and installation together. If you want saved video clips, also budget for the cloud storage plan in the app.
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Is the Philips DDL702E at Sharaf DG the same lock?
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No. The DDL702E sold at Sharaf DG is an older Philips model that opens with a touch and infrared sensor on the handle, and it has no 3D face camera. The face and video model covered here carries the code DDL702-FVP-7HWS, so check the full model number before you buy.
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Who actually makes Philips EasyKey locks?
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Shenzhen Conex Intelligent Technology Co., Ltd. manufactures, sells and warrants them under a licence to use the Philips name. Philips itself does not build locks. Conex publishes the same DDL702-FVP-7HWS specifications on its own site, and warranty support runs through Conex and its regional sellers.
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Can a photo or video fool the face recognition?
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It is designed not to. Two cameras work like a pair of eyes to read the depth of your face, so a flat photo or a video on a phone screen does not match. For extra security you can turn on dual verification, which asks for a face plus a second method.
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Will the face recognition work for my children?
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Philips states it reads users between 1.3 m and 2 m tall. Younger children below that height should use a fingerprint, a PIN or a key tag. All three can be enrolled for them in a couple of minutes, so the whole family still gets in without a key.
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How is the DDL702-FVP different from the Philips DDL902?
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The DDL902 adds palm vein reading, three cameras instead of one, a 4.7-inch screen and a fully automatic latch, and costs noticeably more. The DDL702-FVP does face, fingerprint and video well, which is enough for most villa families.
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How is it different from the Philips DDL615?
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The DDL615 is an entry lever lock with fingerprint, PIN and key tag over Bluetooth, running on AAA batteries, with no camera and no Wi-Fi. The DDL702-FVP adds face recognition, video calling, Wi-Fi remote access and an automatic deadbolt, at more than four times the price.
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Will the DDL702-FVP fit my villa main door?
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In most cases yes, on a solid timber or steel security door between 38 and 120 mm thick, in any handing. It uses its own 311 mortise, so the old mortise comes out and the door edge is usually re-routed. We measure and photograph the door before you order.
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Does it work with multi-point security doors?
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Conex lists support for multi-point lock rods, which many steel villa doors use to bolt at the top and bottom. The rods have to match the mortise, though, and not every existing door will line up. We check your rod layout on site before promising a fit.
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Can I fit it on an apartment door in a Dubai tower?
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Only with building management approval. Most tower apartment entrance doors are fire-rated, and cutting a new mortise pocket and holes can breach the rating. Some buildings allow approved smart locks, others refuse. Ask management in writing before you buy.
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Can a tenant install the DDL702-FVP?
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Only with written landlord consent, because the lock replaces the mortise and needs new holes in the door. Keep the original hardware for move-out. If changing the door is not allowed, a retrofit lock such as the SwitchBot Lock Ultra is the realistic option.
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Do I need a hub or gateway?
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No. Wi-Fi is built in, so the lock connects straight to your router for remote PINs, alerts and video calls. Check the Wi-Fi signal at the main door first, because a weak signal makes video calls lag and slows notifications.
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Which app does the DDL702-FVP use?
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It uses the Home Access app. You use it to add and remove users, share temporary PINs, view access records and battery level, answer doorbell video calls, get tamper and loitering alerts, and change the indoor screen brightness and sleep time.
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Is there a subscription for video recording?
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Live video calls and snapshots work without paying. Philips says only users who subscribe to the cloud storage service can view saved video recordings, otherwise you see still snapshots. Decide whether you need recorded clips before you rely on it as a camera.
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Does it work with Apple Home, Alexa or Google Home?
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No. We found no Apple Home, Alexa, Google Home or Matter support. Control is through the Home Access app only. If you want the lock inside a wider smart home with scenes and voice control, the Aqara Smart Lock D200i is a better fit.
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What happens in a DEWA power cut or internet outage?
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The lock keeps working because it runs on its own battery. Face, fingerprint, PIN, key tag and key all still open the door. You lose remote access, video calls and phone alerts until your router and internet connection come back.
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How long does the battery last?
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Philips quotes about three months per charge from internal testing. A busy door, lots of video calls and loitering alerts shorten that. You recharge the Li-polymer pack rather than buying disposable batteries, and the app shows the remaining charge so it does not catch you out.
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What if the battery runs flat while I am outside?
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Plug a 5V power bank into the USB-C port on the outside panel to wake the lock, then use your face, fingerprint or PIN. The mechanical key opens the door too, so keep the spare with you or a trusted person, not inside the house.
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Can it handle a Dubai summer?
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It is rated from -20°C to 60°C, which covers Dubai air temperatures. Direct afternoon sun on a dark panel can push the surface hotter than that, and heat also wears lithium batteries. A door under a porch or canopy is the best place for it.
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Does the door lock itself automatically?
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Yes. When the door closes, a sensor confirms it is shut and a motor throws the deadbolt within about 10 seconds. If the bolt does not engage properly, the lock raises an alert. The quick-turn handle inside lets you open the door fast in an emergency.
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Is it good for maids, drivers and holiday home guests?
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Yes. Staff can use a face, fingerprint or key tag, and guests can get time-limited or one-time PINs sent from the app. The lock holds 20 PINs including one-time codes, so a busy holiday home should clear old codes regularly.
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Is the DDL702-FVP secure?
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It has a C-grade cylinder, anti-dismantling and forced-lock alerts, a hidden PIN feature that lets you type extra digits around your code, and dual verification. The radar also sends snapshots when someone lingers outside. As with any lock, the door and frame need to be solid too.
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How long does installation take, and do you fit it?
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Yes, we supply and fit it. A straightforward timber door takes about two hours. A steel security door or one needing a new mortise pocket can take half a day. We also connect it to your Wi-Fi, enrol faces and fingerprints, and show you the app.
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What warranty comes with it in the UAE?
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Warranty comes from Shenzhen Conex, the Philips licensee, through the seller you buy from, so keep the invoice. When we supply and install the lock, we take the first call if anything goes wrong and handle the seller or distributor for you.
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Who should not buy the Philips DDL702-FVP?
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Tenants who cannot alter the door, homes with glass or narrow aluminium doors, and anyone who wants Apple Home, Alexa or Google control. If you do not care about face unlock or video, a fingerprint mortise lock such as the Yale YDM4109A costs less and has strong UAE service.
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How does it compare with the Ezviz DL50FVS?
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Both are video locks for a main door. The Ezviz DL50FVS costs about a third of the price and suits a buyer who mainly wants a peephole camera. The DDL702-FVP adds 3D face unlock, a radar wake sensor and a motorised deadbolt, which matters if you want to walk in without touching anything.
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Installation

Fitted and configured by our Dubai team

We supply this as part of a working system rather than as a box. That means checking it suits your property first, fitting it properly, setting up the automations that make it useful, and showing your household how it works.

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