SwitchBot

SwitchBot Lock Ultra Touch Combo

The Lock Ultra retrofit deadbolt bundled with the Touch fingerprint keypad, for Dubai renters and owners who want fingerprint entry without changing the door.

BluetoothMatterWi-FiMid-range
Works with
Apple HomeAmazon AlexaGoogle HomeMatterManufacturer app
Price on enquiry
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Supplied, fitted and configured by our own Dubai team. We check compatibility with your property before you commit to anything.

Overview

What it is and where it fits

This is two products in one box: the SwitchBot Lock Ultra, a retrofit deadbolt that mounts on the inside of your door, plus the Touch keypad that carries fingerprint and PIN entry on the outside. It suits renters and owners alike, which matters here because close to 70% of UAE residents rent rather than own. The lock sits over your existing thumbturn and turns it for you. Nothing is drilled or cut, the cylinder stays put, and every key in the house keeps working, so a Dubai landlord who would refuse a mortise lock will usually allow this. Daily use is simple. Press a finger to the keypad and the door reads it in about a third of a second, or tap in a PIN, or let the lock open as you walk up. It relocks itself behind you. Be clear about one thing before you buy. This Combo does not include the SwitchBot Hub. Without a hub the lock still works fully over Bluetooth through the SwitchBot app, with fingerprint, PIN and key. You only need the hub, bought separately, if you want to open the door from the office, add it to Apple Home, Alexa or Google, or use Matter. Two checks first. The thumbturn must turn freely by hand, and a mortise or Jimmy Proof lock needs the optional Accessory Kit. On a standard single-cylinder deadbolt it fits as it is.

  • Fingerprint or PIN entry outside, fitted over your existing thumbturn inside, so the door is never cut.
  • Works standalone over Bluetooth. Add the separately sold hub only for remote access, Apple Home, Alexa, Google or Matter.
  • Rechargeable battery lasts up to nine months a charge, with a backup cell and a physical key so you are never locked out.
  • Comes off cleanly at the end of a tenancy and moves to your next Dubai home.
Technical

Specifications

Model Lock Ultra + Keypad Touch

Bundle contentsLock Ultra retrofit deadbolt body plus the Touch fingerprint keypad. The SwitchBot Hub for Wi-Fi and Matter is sold separately.
Unlock methodsFingerprint in about 0.3 seconds (up to 100 prints), PIN, SwitchBot Card, app and Bluetooth, auto-unlock on approach, and a physical backup key.
PowerTriple Power System: rechargeable main battery up to 9 months per charge at 10 unlocks a day (USB-C cable included), a cold-resistant backup cell good for 500 unlocks, and a 5-unlock emergency reserve.
Door fitFits most standard single-cylinder deadbolts from inside the door. Jimmy Proof and mortise locks need the optional Accessory Kit. The outside keyway and existing keys keep working.
WeatherproofingIP65-rated housing.
Works withMatter, Apple Home, Alexa and Google Home through a SwitchBot Hub (Mini, 2 or 3, sold separately). Bluetooth-only standalone control without a hub.
SecuritySix-layer system: AES-128 encryption, auto-lock, two-step confirmation for remote unlocks, local data storage, and low-battery and tamper alerts in the app.
Size and warrantyLock body 122 x 62.6 x 66.8 mm, 367 g with batteries fitted. One-year manufacturer warranty.
In Dubai homes

What to check before you order

Tenure decides the lock in Dubai, and roughly 70% of residents rent. This bundle wins that conversation because it fits over the inside of the door and leaves the cylinder, the keys and the outside of the door untouched, so most landlords sign off where a mortise replacement would be refused. Check the door type first. Many Dubai villa and apartment doors use a single-cylinder deadbolt that the lock fits straight onto, but mortise and Jimmy Proof doors need the optional Accessory Kit. Turn the thumbturn by hand and make sure it moves freely, since a door that has dropped on its hinges will fight the motor. The keypad sits outside, so heat and fine sand are real. Enrol two fingers per person and set a PIN as backup, because a hot or dusty fingertip reads less well. The IP65 keypad handles sun and the odd bit of rain. SwitchBot support in the UAE runs through the seller and online channels, so buy from a listing with a clear warranty.

SwitchBot in the UAE. Retail stock through Amazon.ae and Noon. Best known for non-destructive retrofit devices that suit tenanted homes.

Answers

Questions about the SwitchBot Lock Ultra Touch Combo

What exactly is the SwitchBot Lock Ultra Touch Combo?
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It is two products sold together: the Lock Ultra, a retrofit deadbolt that fits inside over your existing thumbturn, and the Touch keypad that adds fingerprint and PIN entry outside. The lock turns your existing latch for you, so the door itself is never altered and your keys still work.
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Does the price include the SwitchBot Hub?
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No, and this catches people out. The Combo is the lock plus the keypad only. The hub is a separate purchase. You need it just for remote unlocking, Apple Home, Alexa, Google or Matter. Day to day the lock works fully without it, over Bluetooth through the SwitchBot app.
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Will it fit my apartment or villa door in Dubai?
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If your door has a standard single-cylinder deadbolt, yes, and most Dubai apartment doors do. The lock mounts on the inside over the thumbturn. Mortise locks and Jimmy Proof locks, common on some villa doors, need SwitchBot's optional Accessory Kit, which we can supply and fit.
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I have a mortise lock. Can I still use it?
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Yes, with the optional SwitchBot Accessory Kit that adapts the lock to a mortise or Jimmy Proof door. Many older Dubai villa doors use mortise locks, so tell us your door type when you enquire and we will confirm whether you need the kit before you buy.
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Can I use this if I rent, and will my landlord allow it?
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This is the tenant's lock. Nothing is drilled or cut, the cylinder is untouched, and it lifts off at the end of the tenancy leaving no marks. Around 70% of UAE residents rent, and landlords who refuse a mortise lock usually approve this. Ask in writing anyway, describing it as a device on the inside of the door.
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Who installs it, and can I fit it myself?
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It is a screwdriver-and-tape job, so a confident owner can fit it in under an hour. Alignment is what matters, because the lock has to catch the thumbturn cleanly. If you would rather it was set up right the first time, our team fits it, enrols fingerprints and sets up the app for you.
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Do I need Wi-Fi or a hub to use it?
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No. The lock and keypad work on their own over Bluetooth through the SwitchBot app, with fingerprint, PIN and key. You only add a hub if you want to open the door while you are away, check it remotely, or link it to Apple Home, Alexa, Google or Matter.
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Does it work with Apple Home, Google Home and Alexa?
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Yes, but only once you add a SwitchBot Hub, which is sold separately. Through the hub the lock supports Matter, Apple Home, Alexa and Google Home. You can lock and check status by voice. Voice unlocking is blocked on all three, because a spoken command can be heard from outside the door.
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How reliable is the fingerprint in Dubai summer heat?
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Good, with a couple of habits. Heat and fine sand can make a fingertip read less cleanly, so enrol two fingers per person and keep the sensor wiped. Set a PIN for everyone as a fallback. The keypad is IP65-rated, so sun and the odd splash of rain do not bother it.
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How long does the battery last, and what about a power cut?
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The rechargeable main battery is rated up to nine months at ten unlocks a day, and it charges by USB-C. Because it runs on its own battery, a DEWA power cut does not affect it at all. The app warns you in good time before the charge runs low.
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What happens if the battery dies completely?
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You have layers. A cold-resistant backup cell covers about 500 more unlocks, and a tiny reserve gives you five emergency unlocks after that. On top of all of it, the original key still opens the door, because the cylinder underneath was never changed.
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Is there a normal key as a backup?
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Yes. The lock sits over your existing deadbolt and leaves the outside keyway alone, so every key you already have keeps working. Anyone in the house who prefers a key carries on as before, and a spare key still opens the door in an emergency.
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How do I give my maid, driver or building watchman access?
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Give each person their own PIN, or enrol a fingerprint for regulars. The app logs entries against the credential used, so you can see when your cleaner arrived and left. When someone leaves your service, delete their code and they lose access at once, without changing anyone else's.
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Can I see who came in and when?
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Yes. The SwitchBot app keeps an entry log showing which fingerprint or PIN opened the door and at what time. Give each household member and each worker their own credential and the log names them, rather than one shared code that tells you nothing.
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Can it be hacked? How secure is it?
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The lock uses AES-128 encryption, stores its data locally, and asks for two-step confirmation before any remote unlock. It sends tamper and low-battery alerts to the app. The bigger everyday risk is a shared PIN, so give people their own codes and remove them when they leave.
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How many users and fingerprints can it hold?
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The keypad stores up to 100 fingerprints, plus a set of PIN codes and SwitchBot Cards, which covers a large family and their staff comfortably. You add and remove users in the app, and each one gets their own entry in the log.
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Does it still work if the internet goes down?
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Yes. Fingerprint, PIN, the app over Bluetooth and the physical key all work with no internet at all. The only things an outage stops are the remote features that need the hub, like opening the door from the office or a voice command through Apple Home, Alexa or Google.
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What comes in the box?
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The Lock Ultra body, its rechargeable main battery pack and a backup battery pack, the Touch keypad, a mounting plate with tape and screws, three wood-grain wrap stickers, and a USB-C charging cable. The hub is not included and is bought separately.
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What warranty do I get, and who supports it here?
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SwitchBot gives a one-year manufacturer warranty. In the UAE, support runs through the seller and SwitchBot's online channels rather than a walk-in showroom, so buy from a listing with a clear warranty and keep your invoice. Buy it fitted through us and we handle any warranty claim for you.
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How much is it and how do I buy it from you?
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It sells in the UAE from about AED 758 on amazon.ae for the hardware alone. Send us your door type and we will quote it supplied and fitted, with fingerprints enrolled and the app set up. Message us on WhatsApp or use the enquiry form and we will confirm price and timing.
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How does this compare to a full replacement lock like the Aqara U200?
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A full replacement changes the whole lock, which usually means the landlord's permission and more work on the door. This bundle sits over what you have and comes off later, so it is the easier yes for a Dubai tenant. If you own and want a keypad built into the door face, a replacement can suit better.
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How is the Combo different from buying the Lock Ultra on its own?
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The bare Lock Ultra opens by app, auto-unlock and key. The Combo adds the Touch keypad, so anyone without your phone can get in by fingerprint or PIN. If you want cleaners, family or guests to enter without the app, the Combo is the version to get.
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Will the keypad survive being mounted outside?
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Yes. The keypad is IP65-rated, so it shrugs off Dubai sun, dust and the occasional rain shower. Mount it out of constant direct afternoon sun where you can, which keeps the surface cooler for fingerprints, but it is built to live outdoors on a front door.
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Who should not buy this?
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Skip it if your door uses a sliding or fully electronic lock with no turning thumbturn, since there is nothing for it to grip. Skip it too if you want a keypad built into the door face rather than a separate pad, or if your thumbturn is stiff and cannot be freed.
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Installation

Fitted and configured by our Dubai team

We supply this as part of a working system rather than as a box. That means checking it suits your property first, fitting it properly, setting up the automations that make it useful, and showing your household how it works.

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