SwitchBot

SwitchBot Lock Ultra Vision Combo

A retrofit smart lock kit that adds face, fingerprint and app unlock to your existing deadbolt, made for Dubai homeowners and tenants who want keyless entry without swapping the lock.

BluetoothWi-FiMatterPremium
Works with
Apple HomeAmazon AlexaGoogle HomeMatterManufacturer app
Price on enquiry
We source this to order. Ask us for today's price and lead time.
Enquire on WhatsApp
Enquire on WhatsApp

Supplied, fitted and configured by our own Dubai team. We check compatibility with your property before you commit to anything.

Overview

What it is and where it fits

The SwitchBot Lock Ultra Vision Combo turns an ordinary deadbolt into a keyless smart lock. It is a three-piece kit: the Lock Ultra motor unit, the Keypad Vision with 3D face recognition, and a SwitchBot Hub Mini for remote access and Matter. The Lock Ultra fits over the inside thumb-turn of most single-cylinder deadbolts, so you keep your existing door, cylinder and metal key. Nothing is drilled and the outside of the door stays untouched. Once fitted, the family can get in by face, fingerprint, passcode, NFC card, Apple Watch or the app. The keypad reads a face in about a second and mounts outside with an IP65 rating. The Hub Mini joins your Wi-Fi and links the lock to Apple Home, Alexa and Google, plus remote lock and unlock when you are away. For Dubai, this suits villa and townhouse owners who control their own front door, and apartment tenants whose door uses a standard deadbolt. Because it is a retrofit that comes off cleanly, it is a sensible pick for renters who want their deposit back. Honest limits: it does not fit Jimmy Proof or mortise locks without the separate Accessory Kit, and euro-profile doors need the EU/UK version. Face and passcode need the keypad powered and mounted outside. If your building already runs an access system or an intercom-controlled door, check with us first.

  • Retrofits over your existing deadbolt with no drilling, and you keep the original metal key
  • Up to 17 ways in, including 3D face unlock and a 0.3-second fingerprint reader
  • Hub Mini included, so it works with Apple Home, Alexa and Google plus remote unlock
  • About 12 months per charge, with a CR123A backup and a supercapacitor for dead-battery entry
Technical

Specifications

Model Lock Ultra + Keypad Vision

Unlock Methods17 total with the included Hub Mini: fingerprint, 3D facial recognition (via Keypad Vision), NFC card, numeric passcode, Apple Watch, voice assistant, auto-unlock on approach, and remote app unlock
Facial RecognitionFinancial-grade 3D structured light technology; false-acceptance rate under 0.0001%; recognition range 0.6-0.9 m at a height of 1.2-2 m; infrared-assisted for low light
Fingerprint Unlock Speed0.3 seconds; stores up to 100 fingerprints
Lock Ultra Power3x 18350 lithium-ion cells (4200mAh total) plus a CR123A backup battery and an emergency supercapacitor; up to 12 months per charge at 10 unlocks/day; rated to -40C
Keypad Vision Power & RatingBuilt-in 5000mAh rechargeable battery; up to 12 months per charge; IP65 water and dust resistant
Door CompatibilityFits most single-cylinder deadbolts out of the box; Jimmy Proof and Mortise locks require the separately-sold SwitchBot Lock Ultra Accessory Kit
Connectivity & EcosystemBluetooth on the lock body; Matter support added through the bundled SwitchBot Hub Mini; works with Apple Home, Amazon Alexa, and Google Assistant
Build & WarrantyAluminum-magnesium alloy lock body, 367 g; 1-year manufacturer warranty with a 30-day money-back guarantee
In Dubai homes

What to check before you order

Most Dubai apartment doors use a euro-profile cylinder or a mortise lock, while many villa doors use a single-cylinder deadbolt. The Lock Ultra fits deadbolts out of the box. Mortise and Jimmy Proof doors need the separate Accessory Kit, and euro doors need the EU/UK version. Send us a photo of your inside lock and we will confirm the fit before you buy. Summer heat is the real test here. The keypad and its 5000mAh battery sit outside, facing direct sun and 45C afternoons. Shorter battery life in peak summer is normal, so plan to recharge more often from June to September. Fingerprints can struggle with sweaty or wet fingers, which is why face and passcode backups matter. The Hub Mini needs steady Wi-Fi at the door for remote features. Villa gates far from the router may need a mesh point. Tenants: this comes off cleanly, but get written landlord permission first. We handle supply, fitting and the one-year warranty locally.

SwitchBot in the UAE. Retail stock through Amazon.ae and Noon. Best known for non-destructive retrofit devices that suit tenanted homes.

Answers

Questions about the SwitchBot Lock Ultra Vision Combo

What exactly is the SwitchBot Lock Ultra Vision Combo?
Chevron down icon
It is a three-piece keyless entry kit. You get the Lock Ultra motor that fits over your existing deadbolt, the Keypad Vision with 3D face recognition, and a SwitchBot Hub Mini for remote control and Matter. Together they let your household unlock the door by face, finger, code or app.
Contact us
Contact us
Will it fit my villa front door?
Chevron down icon
Most villa front doors use a single-cylinder deadbolt, which the Lock Ultra fits out of the box. You keep the outside cylinder and your metal key. If your door has a mortise lock or a Jimmy Proof lock, you will need the separate Accessory Kit. Send us a photo and we will confirm.
Contact us
Contact us
Will it fit my apartment door?
Chevron down icon
Many Dubai apartment doors use a euro-profile cylinder or a mortise lock rather than a deadbolt. The standard Lock Ultra fits deadbolts. Euro doors need the EU/UK version, and mortise doors need the Accessory Kit. Check with us using a clear photo of the inside lock before ordering, so you get the right parts.
Contact us
Contact us
Can a tenant use this, and will my landlord allow it?
Chevron down icon
Yes. It clamps over the inside thumb-turn and comes off cleanly with no drilling, so it suits renters. Nothing on the outside of the door changes and the original key still works. Most landlords are fine with it because it leaves no marks, but get written permission first to protect your deposit.
Contact us
Contact us
Who installs it, and can I do it myself?
Chevron down icon
Installation is drill-free and magnetic, so a confident DIYer can do it in under an hour using the guides in the SwitchBot app. If you would rather not, our team fits it, checks alignment and sets up the app, hub and first users. We recommend professional fitting on heavy villa doors.
Contact us
Contact us
Does it need Wi-Fi to work?
Chevron down icon
The lock itself works over Bluetooth without Wi-Fi. You need Wi-Fi only for the extras: remote unlock from outside the home, live alerts, and Apple Home, Alexa or Google. The included Hub Mini connects to your home Wi-Fi and handles all of that. Face, fingerprint and passcode work with no internet at all.
Contact us
Contact us
Do I really need the hub?
Chevron down icon
For local unlocking by face, finger, code or Bluetooth, no. The hub matters for remote unlock when you are out, for notifications, and for Matter and voice assistants. The good news is the Hub Mini is included in this combo at no extra cost, so you get remote features from day one.
Contact us
Contact us
Does it work with Apple Home, Google and Alexa?
Chevron down icon
Yes, through the bundled Hub Mini and Matter. You can add the lock to Apple Home, Amazon Alexa and Google, then lock or check it by voice or from those apps. Apple Watch unlock is also supported. Everything is set up in the SwitchBot app first, then shared to the platform you use.
Contact us
Contact us
How reliable are face and fingerprint unlock in Dubai's summer heat?
Chevron down icon
The 3D face reader works well in bright sun and in the dark using infrared, and reads at 0.6 to 0.9 metres. Fingerprints read in 0.3 seconds, but very sweaty or wet fingers can fail, which is common in July. Keep a passcode and face as backups and you will rarely be stuck outside.
Contact us
Contact us
What is the battery life, and what happens in a power cut?
Chevron down icon
The Lock Ultra lasts up to 12 months per charge at about 10 unlocks a day, and the keypad about the same. Smart locks are battery powered, so a DEWA power cut does not lock you out. If both lock batteries ever die, an emergency supercapacitor and CR123A backup still let you in.
Contact us
Contact us
Is there a mechanical key backup?
Chevron down icon
Yes. Because the Lock Ultra sits over your existing deadbolt and does not replace the outside cylinder, your original metal key still opens the door normally. That is a real advantage over locks that remove the keyway. Keep one key in a safe place for emergencies, just in case.
Contact us
Contact us
How do I give access to a maid, driver or guest?
Chevron down icon
Create separate passcodes in the app for cleaners, staff or visitors. You can set permanent codes, one-time codes, or codes that only work on set days and times. Every entry is logged with who and when, so you can see when your cleaner arrived and remove their code the moment they leave.
Contact us
Contact us
Can I see a log of who came and went?
Chevron down icon
Yes. The app records each unlock with the method used and the person or code, so you get a clear history for the front door. This is useful for tracking staff, deliveries and family arriving home. Full remote logs and alerts need the Hub Mini connected to Wi-Fi.
Contact us
Contact us
Is it secure, and can it be hacked?
Chevron down icon
The face reader is financial-grade 3D structured light with a false-acceptance rate under 0.0001 percent, so a photo will not fool it. Data is encrypted and the lock body stays on the inside of the door where it cannot be tampered with. Use a strong app password and a unique passcode for each person.
Contact us
Contact us
How many people and fingerprints can it hold?
Chevron down icon
The lock stores up to 100 fingerprints, which is plenty for a large family plus regular staff. You can add many app users and passcodes too, each with its own access level. One person acts as the admin and controls who is added or removed at any time.
Contact us
Contact us
Does it work offline, or only through the internet?
Chevron down icon
Core unlocking works fully offline. Face, fingerprint, passcode, NFC card and Bluetooth all work with no internet, so a Wi-Fi drop never locks you out. Only remote unlock, alerts and voice assistants pause during an outage, and they return on their own once your Wi-Fi is back.
Contact us
Contact us
What is in the box?
Chevron down icon
You get the Lock Ultra body, the Keypad Vision, the Hub Mini, a USB-C charging cable, a magnetic mounting plate, mounting brackets, eight cylinder adaptors, two hex keys, 3M adhesive with a spare, three wood-grain finish stickers and a decorative frame. The adaptors are what let it fit so many deadbolt types.
Contact us
Contact us
What warranty and support do I get in the UAE?
Chevron down icon
The product carries a one-year manufacturer warranty and a 30-day money-back guarantee. Buy it through us and you get local support: we help with fitting, app setup and any warranty claim here in the UAE, so you are not shipping units abroad or waiting on slow overseas replies.
Contact us
Contact us
How much does it cost, and how do I buy it from you?
Chevron down icon
We source this bundle to order, so prices move with stock and exchange rates. Contact us for today's price and lead time and we will quote fitting too. The genuine three-piece combo, with the Hub Mini included, is sold by a few UAE specialists rather than the big marketplaces.
Contact us
Contact us
Why can't I find this exact bundle on Amazon or Noon?
Chevron down icon
The full three-piece combo is not sold as one listing on amazon.ae or noon.com. Those sites carry the parts separately. Buying the Lock Ultra and Keypad Vision on their own is cheaper, but skips the Hub Mini, so you lose remote unlock, alerts and Matter until you buy a hub anyway.
Contact us
Contact us
Is it worth buying the combo instead of the separate parts?
Chevron down icon
If you only want local face and fingerprint unlock, the two parts alone cost less. The combo adds the Hub Mini, which brings remote control, phone alerts and Apple Home, Alexa and Google. For most Dubai homes that want to check or open the door while out, the hub is the point of the kit.
Contact us
Contact us
How does this compare to the SwitchBot Lock Pro?
Chevron down icon
The Lock Pro is a solid retrofit lock, but the Lock Ultra is the newer, tougher model with faster reads, a metal alloy body and a supercapacitor backup. Paired here with the Keypad Vision, it adds 3D face unlock, which the Pro keypads do not offer. Pick Ultra for face entry and longer battery life.
Contact us
Contact us
Can I use it with an older SwitchBot keypad instead of the Vision one?
Chevron down icon
The Lock Ultra works with several SwitchBot keypads, but this combo is built around the Keypad Vision for 3D face recognition. If you do not need face unlock, a fingerprint-only keypad costs less. Tell us how your family wants to get in and we will match the right keypad to your door.
Contact us
Contact us
Who should not buy this?
Chevron down icon
Skip it if your door uses a mortise or euro-profile lock and you do not want extra parts, if your building runs its own central access or intercom-release system, or if you rent and your landlord says no. In those cases we can suggest a lock that suits your door and your building rules.
Contact us
Contact us
Will the keypad survive being mounted outside in the sun and rain?
Chevron down icon
The Keypad Vision is IP65 rated, so dust and rain are not a problem, and Dubai gets little rain anyway. Direct summer sun is the harder part and can shorten battery life, so mount it in shade where you can and expect to recharge more often in the peak months.
Contact us
Contact us
Installation

Fitted and configured by our Dubai team

We supply this as part of a working system rather than as a box. That means checking it suits your property first, fitting it properly, setting up the automations that make it useful, and showing your household how it works.

See Smart Gate & Access Control
See Smart Gate & Access Control
Chat Now