igloohome

igloohome Smart Mortise 2+ (IGM4) Fingerprint Mortise Lock

A fingerprint and offline-PIN mortise lock for wooden front doors, best for Dubai holiday-home hosts and families who give codes to guests, maids and drivers.

BluetoothMid-range
Works with
Manufacturer app
AED 1,799
Lock only, in black. The igloohome Wi-Fi Bridge for remote access is extra (about AED 349 on Amazon.ae).

Typical Sharaf DG price for the device, checked 13 Sept 2026. See the listing Installation is quoted separately after we check your property.

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Supplied, fitted and configured by our own Dubai team. We check compatibility with your property before you commit to anything.

Overview

What it is and where it fits

The igloohome Smart Mortise 2+ is a fingerprint and PIN lock for a wooden front door. It suits Dubai holiday-home hosts and busy families who hand out access to guests, maids and drivers. Its real strength is PIN codes that work with no internet at all. You create a code in the igloohome app, make it one-time, limited to set dates, recurring or permanent, and send it. The lock checks that code by itself, so a guest still gets in when the Wi-Fi is down. Airbnb hosts can link their listing calendar so every booking gets its own code. The other ways in are fingerprint (up to 100), RFID tags (up to 100), a Bluetooth key on the phone and five backup keys. Eight AA batteries last up to 18 months, and a 9V battery held to the contacts wakes a flat lock. Remote unlocking and live logs need the igloohome Wi-Fi Bridge, sold separately for about AED 349. This lock replaces the whole lock set on a wooden door 40 to 70 mm thick, hung left or right. We check the door before ordering, because the lock case may not match the old pocket. It has no weather rating and is rated to 55°C, so keep it off doors in full sun. Skip it if your door is metal or glass, if you want Apple Home or Matter, or if your tower's fire door must keep certified hardware.

  • Send PIN codes to guests and staff that work even with the internet down
  • Open by fingerprint, PIN, phone, RFID tag or backup key
  • Runs up to 18 months on 8 AA batteries, so DEWA power cuts do not matter
  • Links to your Airbnb calendar so each booking gets its own code
Technical

Specifications

Model IGM4 (Mortise 2+)

Ways to unlockFingerprint, PIN code, Bluetooth key, RFID tag or sticker, mechanical key
Capacity100 fingerprints, 100 RFID credentials, 5 keys supplied
Door typeWooden swing door, left or right hand, 40 to 70 mm thick
Power8 x AA alkaline batteries, up to 18 months, 9V emergency jumpstart
Remote accessigloohome Wi-Fi Bridge, sold separately (2.4 GHz Wi-Fi)
Operating temperature-25 to 55°C
Size and weightFront 84 x 354 x 68 mm, back 88 x 354 x 71 mm, 3.44 kg
Alarms and safetyTamper alarm, intrusion alarm, fire alarm, wrong-code lockout, auto relock
Warranty1 year (Sharaf DG UAE listing)
In Dubai homes

What to check before you order

The Mortise 2+ is made for wooden doors 40 to 70 mm thick, which covers most Dubai apartment doors and many villa main doors. igloohome does not list metal, steel or glass doors, so we do not fit it on those. It replaces the full lock set, including the lock case inside the door, so we measure the existing pocket and handle position first. The plates are 354 mm tall and cover most old holes. In towers, the apartment entrance is usually a fire-rated door. This lock carries no stated fire rating, so ask building management before changing it. Tenants need the landlord's written approval, and should keep the original lock to refit later. The lock has no IP rating and is rated to 55°C, so it belongs on a shaded porch or corridor door, never a door that faces afternoon sun or blowing sand. It runs on batteries, so power cuts do not affect it.

igloohome in the UAE. Singapore smart-access brand known for PIN codes that can be generated remotely and work offline, which makes it popular with Dubai holiday-home hosts and landlords. Sold in the UAE by Sharaf DG and on Amazon.ae, with some newer models arriving through Amazon Global Store before local stock.

Answers

Questions about the igloohome Smart Mortise 2+ (IGM4) Fingerprint Mortise Lock

What is the igloohome Smart Mortise 2+?
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It is a battery-powered mortise smart lock from igloohome, a Singapore brand, that replaces the whole lock on a wooden door. You open it by fingerprint, PIN code, a Bluetooth key on your phone, an RFID tag or a mechanical key. Its best feature is PIN codes you create in the app that work without internet.
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How much is the igloohome Mortise 2+ in Dubai?
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It is AED 1,799 at Sharaf DG, sold and shipped by Sharaf DG and in stock when we checked in September 2026. The Wi-Fi Bridge for remote access costs about AED 349 more on Amazon.ae. Installation is separate, and we quote it after checking your door.
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What is the difference between the Mortise 2 and the Mortise 2+?
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The Mortise 2+ adds a fingerprint reader. The older Mortise 2 opens by PIN, phone, RFID card and key only. Amazon.ae lists the older Mortise 2 at the same AED 1,799 with only a few units left, so for the same money the 2+ is the better buy. Check the model code IGM4 before paying.
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Is there a newer igloohome mortise lock than the Mortise 2+?
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igloohome now also makes lever mortise and hospitality mortise locks, mainly for building operators in the US and Asia. We did not find those sold by UAE retailers. The Mortise 2+ (IGM4) is the igloohome mortise model you can actually buy in the UAE today, from Sharaf DG.
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Will the Mortise 2+ fit my front door?
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It fits a wooden swing door 40 to 70 mm thick, hinged on the left or right, with at least 190 mm of clear space beside the handle. The lock case goes inside the door, so we check the existing pocket and backset before ordering. Most Dubai apartment doors and many villa doors pass.
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Does it work on a metal, aluminium or glass door?
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No. igloohome specifies wooden doors and wooden frames for this lock. Many Dubai villas have steel or aluminium main doors, and some have glass entrances. For those we recommend a lock designed for that door type instead of forcing this one to fit.
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Can I fit it on my apartment door in a Dubai tower?
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Often yes, but ask building management first. Tower apartment entrances are usually fire-rated doors, and the Mortise 2+ has no stated fire rating. Some buildings allow a digital lock on the unit door, others insist the original certified hardware stays. Get approval in writing before we cut anything.
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Can a tenant install the igloohome Mortise 2+?
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Only with the landlord's written approval, because it replaces the lock set and may need the door pocket adjusted. Keep the original lock and keys so it can go back at the end of the tenancy. If the landlord says no, a lock that clips over the existing thumbturn is the safer choice.
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Do I need Wi-Fi, a hub or a subscription?
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No. The lock works on its own with Bluetooth and offline PIN codes, with no monthly fee for home use. Add the igloohome Wi-Fi Bridge if you want to unlock remotely or see entries live. The Bridge runs on 2.4 GHz Wi-Fi, takes USB-C power and should sit within 7 metres of the lock.
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How do igloohome offline PIN codes work?
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igloohome calls it algoPIN. The app and the lock share a secure algorithm, so the app can create a valid code without talking to the lock. You choose one-time, a date range, a recurring weekly pattern or permanent, then send the code by message. The lock checks it on its own.
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Can my maid or driver have their own access?
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Yes. Give each person a recurring PIN code limited to their working days and hours, or register their fingerprint at the lock. When someone leaves, you remove their fingerprint or delete their code. Nobody needs a phone or the app to use a code or a fingerprint.
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Is the Mortise 2+ good for a DTCM holiday home or Airbnb?
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Yes, this is where it fits best. You can sync your Airbnb listing calendar with your igloohome account so each booking gets its own PIN that works only during the stay. Guests arrive at any hour without a key handover, and codes expire on their own.
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Which app does the igloohome Mortise 2+ use?
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It uses the free igloohome app for iPhone and Android. You pair the lock, create PIN codes and Bluetooth keys, and read the activity log there. Holiday-home operators with many units can use igloohome's iglooworks platform to manage several properties from one account.
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Does it work with Apple Home, Alexa or Google Home?
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It does not support Apple Home or Matter, and it is not a voice-first lock. Treat the igloohome app as the way you run it. If controlling the door from Apple Home, Alexa and Google together matters to you, a Matter lock like the Aqara U300 is the better fit.
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What happens in a DEWA power cut or if the internet drops?
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Nothing changes at the door. The lock runs on its own AA batteries and offline PIN codes, fingerprints and RFID tags keep working. Only the Wi-Fi Bridge loses power, so remote unlocking and live logs pause until power and internet come back.
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What if the batteries go flat while I am outside?
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The lock warns you when batteries are low, so change them then. If they die completely, hold a 9V battery against the emergency contacts on the outside to wake the lock, then enter your code or fingerprint. The mechanical backup key also opens it.
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How long do the batteries last in Dubai?
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igloohome rates eight AA alkaline batteries for up to 18 months. A busy household or a holiday home with frequent check-ins will use them faster, and heat also shortens battery life. We suggest changing them every year before summer and using good alkaline cells, not rechargeables.
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Can it go on a villa door that faces the sun?
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We advise against it. The lock is rated to work up to 55°C and has no IP weather rating, and a dark lock body on a sun-facing door can get hotter than that in July. It also has a fire alarm that responds to high heat. Fit it under a porch or shade.
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Is the igloohome Mortise 2+ secure?
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It is a solid choice for a home. It locks out the keypad after repeated wrong codes, sounds an alarm if someone tampers with it and relocks automatically when the door closes. Offline PIN codes also avoid the Wi-Fi hacking risk of always-online locks. The weak point is fitting quality, so have it installed properly.
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Can children or pets open the door from inside?
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igloohome includes a child and pet safety setting that stops the inside handle opening the door by accident. Adults can still get out quickly using the inside handle and safety release. Check this setting after installation if you have toddlers or a dog that jumps at handles.
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How long does installation take, and do you fit it?
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Yes, we supply and fit it across Dubai. On a wooden door that already suits the lock case, it usually takes about two hours including setup. If the pocket needs recutting or the door has old holes to cover, it takes longer. We confirm this during the door check.
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What warranty does it have in the UAE?
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Sharaf DG sells it with a 1 year warranty, which matches igloohome's standard warranty outside Europe. igloohome supports it through its online help portal. Keep your invoice, because warranty claims go through the retailer or igloohome, not through a local lock service centre.
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How does it compare with the Yale YDM4109A?
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Both are fingerprint mortise locks. The Yale costs more, around AED 2,357, but has Yale's UAE showrooms, spare parts and service behind it. The igloohome is cheaper and better at offline guest codes and Airbnb sync. For an owned family villa we lean Yale, for holiday homes igloohome.
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Who should not buy the igloohome Mortise 2+?
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Skip it if your door is metal or glass, if the lock would face direct sun, or if your building requires certified fire-door hardware. It also suits you poorly if you want Apple Home, Matter or face recognition, or if you rent and cannot get landlord approval.
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What maintenance does it need?
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Very little. Change the AA batteries when warned, wipe dust off the fingerprint sensor and keypad with a dry cloth, and check the strike plate still lines up if the door starts to drag. Update the lock firmware through the app when prompted.
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Can I see who opened the door?
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Yes. The app keeps an activity log of entries by PIN, fingerprint, RFID and Bluetooth key. Without the Bridge, the log updates when you connect to the lock by Bluetooth. With the Bridge, entries sync to the app remotely so you can check a guest's arrival from anywhere.
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Installation

Fitted and configured by our Dubai team

We supply this as part of a working system rather than as a box. That means checking it suits your property first, fitting it properly, setting up the automations that make it useful, and showing your household how it works.

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