Lockin

Lockin Veno 3 Smart Lock

Face, palm and fingerprint on one panel, with a camera watching the door.

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Supplied, fitted and configured by our own Dubai team. We check compatibility with your property before you commit to anything.

Overview

What it is and where it fits

The Veno 3 is the Lockin lock for people who want face opening and a door camera in one panel, and in the UAE it is a special order. No shop here stocks it, so we bring it in and quote the price with the lead time before you commit. Lockin builds it as a deadbolt style set. The outside panel holds a structured light 3D face sensor, a 360 degree palm vein reader, a fingerprint pad, a touch keypad with NFC, a doorbell button and a wide angle camera at the top. The inside panel has a thumb turn and an emergency key cylinder. One bolt throws into a strike on the door frame. That last detail decides most Dubai jobs. Apartment and villa entrance doors here usually carry a European mortise body with a lever handle on both sides, and the Veno 3 is not a like for like swap for one of those. No lever handle comes in the box either. We measure your door first, and if the door is wrong for this lock we say so before you pay anything. Where it earns its money is the camera. You get a live view and a recorded clip when somebody stops at your door, so a villa side door or a holiday home flat gets a lock and a door camera in one fitting. Face and palm both work without touching the panel, which helps children, older parents and anyone arriving with shopping bags.

  • Face and palm both open the door without touching the panel, which suits children, older parents and anyone carrying bags.
  • The camera sits above the keypad, so you can look at your own doorstep from the app instead of buying a separate doorbell.
  • Motion detection saves a clip when somebody stops outside, which is useful on a villa side door or a holiday home flat.
  • PIN codes, NFC cards and fingerprints let you give the maid, the driver or a cleaner their own way in without handing over a key.
Technical

Specifications

Model Veno 3

Unlock methodsPalm vein, 3D face, fingerprint, PIN keypad, NFC card, app
Face readingStructured light 3D face sensor, contactless
Palm reading360 degree palm vein, wave your hand at the panel
CameraUltra wide HD door viewer with live view in the app
RecordingMotion detection records when someone appears at the door
Fitting styleDeadbolt style set, outside and inside panels bolted through the door
Inside panelThumb turn plus an emergency key cylinder
DoorbellTouch doorbell button on the outside panel
Linked openingOpens compatible Lockin locks at the same time
In Dubai homes

What to check before you order

Most Dubai entrance doors are a European mortise with a euro cylinder and a lever handle, so a deadbolt style lock like this needs the door prepared, and on some doors it is simply the wrong shape. We check before we order anything. In a tower, the flat entrance door is usually fire rated. Cutting it can void that rating and the building manager may refuse the change, so ask them first. If you rent, get written approval from the landlord and keep the original lock in a box for the handover. Batteries mean a DEWA cut does not lock you out, but the camera and remote viewing stop until the Wi-Fi returns. On a west facing villa door in July the panel bakes in direct sun, which shortens battery life, so a porch or a shade line helps a lot. Dust is the other local factor. Wipe the face window and the palm sensor every few weeks.

Lockin in the UAE. Sold through UAE smart home retail. Its palm-vein and finger-vein locks read blood-vessel patterns rather than a fingerprint surface, which is a class of lock most brands here do not offer.

Answers

Questions about the Lockin Veno 3 Smart Lock

What is the Lockin Veno 3?
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It is a Lockin smart lock that reads your palm veins and your face, with a wide angle camera built into the outside panel. It also takes a fingerprint, a PIN, an NFC card or the app. The inside panel has a thumb turn and an emergency key cylinder.
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How much does the Lockin Veno 3 cost in Dubai?
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There is no shelf price for it here because no UAE shop sells it. We price each one as an order, which covers the lock, shipping, duty and our fitting. Send us your door photos and we come back with a figure and a lead time in writing.
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Where can I buy the Veno 3 in the UAE?
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Nowhere on the open market today. We checked amazon.ae, noon.com and Sharaf DG on 18 September 2026 and none of them list it. Sharaf DG does not carry the Lockin brand at all. We source it to order directly instead.
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How long is the lead time?
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Plan for a few weeks, not a few days, because the lock ships from the factory and then clears customs. We confirm the current lead time with Lockin at the time of quoting, and we tell you the date before you pay anything.
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Will the Veno 3 fit my apartment door?
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Often not without work. Most Dubai flat entrance doors use a European mortise body with a lever handle, and this is a deadbolt style set with no handle in the box. Send photos of both sides of the door and the door edge, and we will tell you straight.
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Will it fit a villa door?
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Villa doors give you more room to work with, especially a side door or a maid room door, but the same rule holds. We need the door thickness, the existing lock type and the frame. Some heavy timber and composite villa doors take it well after the right preparation.
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Does it work with a euro cylinder mortise lock?
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Not as a straight swap. A euro cylinder mortise lock is opened by turning a lever or a key, while this lock throws its own bolt into its own strike. If you want to keep a mortise handle set, we point you at the Lockin V5 Max or the S series instead.
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Can I fit it on a fire rated door in a tower?
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Take advice first. Most tower flat doors carry a fire rating, and cutting new holes can void the certificate. Some buildings allow it with approval, some refuse outright. Ask your building management in writing, and send us their reply before we order the lock.
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I rent my flat. Should I buy this?
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Only with the landlord's written approval, because this lock changes the door itself. Keep the original lock and its keys in a box, and refit them when you move out. If approval is unlikely, a lock that reuses the existing mortise is the safer buy.
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Do I need a hub or bridge?
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No. The Veno 3 joins your home Wi-Fi by itself, which is how live view and remote alerts reach your phone. You do need decent Wi-Fi at the front door, and in a thick walled villa that often means a mesh point or an access point near the entrance.
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Does it work with Apple Home, Alexa or Google Home?
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Lockin has not published Matter or voice assistant support for the Veno 3, so we do not promise it. The Veno, Veno Plus and Veno Pro do list Matter, which covers Apple Home, Alexa, Google Home and SmartThings. If that matters to you, buy one of those instead.
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Which app runs it?
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Lockin uses its own app for the Veno family, where you add users, set PIN codes, watch the camera and read the entry log. We set the app up with you on handover and add the family members you want, so nobody is left staring at a setup screen.
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What happens during a DEWA power cut?
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The lock keeps working because it runs on its own battery, so your palm, face, fingerprint and PIN all still open the door. What stops is the internet side. No Wi-Fi means no live camera view and no remote alerts until power and your router come back.
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How long does the battery last in Dubai?
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Lockin has not published a battery figure for this model, and we will not invent one. On the wider Veno family, camera models run months rather than a year, and heat shortens that. We confirm the exact battery and its rating with the factory when we quote.
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Will a 45 degree summer damage it?
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Heat is the thing to plan for. A west facing door with no shade can sit far above air temperature by afternoon, which is hard on any lithium battery and on the camera. A porch, a recess or a shade line helps. Shaded doors and lobby doors have an easy life.
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What about dust and sand?
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Fine dust settles on the face window and the palm sensor and slowly makes reads less reliable. A dry microfibre cloth every few weeks fixes it. After a shamal or building work nearby, wipe it sooner. Do not spray cleaner directly at the camera window.
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Does the face reading work in the dark?
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Structured light face sensors project their own pattern, so they do not need room light to read a face. That suits a dim corridor or a villa porch at night. The camera picture is a separate matter, and we check the night image with you on handover.
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Is palm vein safer than a fingerprint?
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It is harder to copy. Veins sit under the skin, so there is nothing left on the handle for anyone to lift, and it keeps working on hands that fingerprint readers struggle with, such as dry, wet or worn skin. Children and older parents usually find it easier too.
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How is the Veno 3 different from the Veno Plus you sell?
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The Veno Plus is stocked in the UAE with a 2K 180 degree camera and 8GB of local storage, and it does not read faces. The Veno 3 adds 3D face opening and a different panel shape. If you want a price today rather than a lead time, take the Veno Plus.
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How does it compare with the Veno Pro?
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The Veno Pro is the top video model in the stocked range, with a 2K 180 degree camera, radar and PIR detection and 32GB of storage, and you can buy it here now. The Veno 3 trades that off the shelf availability for face reading. Both are deadbolt style locks.
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How does it compare with the Lockin V5 Max?
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The V5 Max is a full mortise lock with a screen on the inside panel, and it suits a normal Dubai door far better because it replaces a European mortise set. It is also available here. Choose the Veno 3 only if you specifically want this panel and this fitting style.
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Can I give my maid or driver their own access?
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Yes. Give each person a PIN code, an NFC card or a fingerprint, and the log shows who opened the door and when. If someone leaves, delete just that entry. We show you how to do this during handover so you are not depending on us later.
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Does it record video, and where does the video go?
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It records when motion is detected at the door. Lockin has not published a storage figure for the Veno 3, so we confirm whether clips sit on the lock or in the app before you order. The stocked Veno Plus and Veno Pro store clips on the lock with no monthly fee.
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Can I still use a key?
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There is a key cylinder on the inside panel for emergencies. That is normal for this style of lock. Keep a spare key somewhere sensible, not in the drawer behind the door, and tell the family where it lives before you ever need it.
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How long does installation take, and do you fit it?
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Yes, our own technicians fit it. Allow two to three hours on a door that needs preparing, and about an hour on a door already set up for this style. We test every opening method, set up the app and hand you the codes and spare keys before we leave.
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What warranty and support do I get in the UAE?
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Because the lock is imported to order there is no local shop warranty counter. We back the fitting ourselves and we handle any factory claim for you. Ask us to put the warranty terms in writing on the quote, and keep that document with your handover pack.
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Who should not buy the Veno 3?
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Anyone renting without written landlord approval, anyone with a fire rated tower door they cannot alter, anyone who needs a lock fitted this week, and anyone who wants Apple Home today. A stocked model such as the Veno Plus or the V5 Max makes more sense in those cases.
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What maintenance does it need?
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Very little. Wipe the sensors and the camera window, keep the battery charged before it warns you, and check the strike alignment once a year because doors move in the heat. If the bolt starts to catch, call us early rather than forcing the door.
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Installation

Fitted and configured by our Dubai team

We supply this as part of a working system rather than as a box. That means checking it suits your property first, fitting it properly, setting up the automations that make it useful, and showing your household how it works.

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