Lockin

Lockin Veno Palm Vein Smart Lock

Wave your palm and the door opens, with no camera and no monthly fee.

Wi-FiBluetoothMatterMid-range
Works with
Apple HomeAmazon AlexaGoogle HomeSmartThingsMatterManufacturer app
AED 979
Our supplied price for the lock. Installation is quoted separately.
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Supplied, fitted and configured by our own Dubai team. We check compatibility with your property before you commit to anything.

Overview

What it is and where it fits

The Veno is the Lockin palm lock to buy when you want keyless entry without a camera watching your hallway, and at AED 979 it sits in the sensible middle of the Veno family. Installation is quoted separately. It reads the veins under your palm instead of the ridges on your finger, which Lockin rates at 0.17 seconds and 99.9 percent accuracy. Wet hands, dry hands, henna, cement dust from a site visit, none of that stops it, and there is nothing left behind on the panel for anybody to copy. Six ways in are supported: palm, fingerprint, PIN code, the app, voice through your smart speaker, and a mechanical key. Battery life is the part that matters in this climate. Lockin quotes up to seven months from the rechargeable pack, and if it ever runs flat you can hold a power bank to the USB-C port and open the door. Two numbers make it a good fit for Dubai: an IP65 rating for dust, and a rated working range up to 70 degrees, which covers a sun beaten villa door in August. The catch is the fitting. This is a deadbolt replacement built around American doors, and most entrance doors here are European mortise sets with lever handles. We check yours before anything is ordered.

  • Palm vein reading works on hands that beat fingerprint sensors, so wet, dusty, hennaed and older hands all get in first time.
  • Up to seven months on a charge, and a power bank on the USB-C port opens the door if you ever let it run flat.
  • Matter is built in, so the lock shows up in Apple Home, Alexa, Google Home or SmartThings without a bridge box.
  • No camera and no subscription, which suits owners who want keyless entry without filming everyone who walks past.
Technical

Specifications

Model Veno

Ways inPalm vein, fingerprint, PIN code, app, voice, mechanical key
Palm readingVenokey palm vein, 0.17 seconds, 99.9 percent accuracy
User capacityUp to 50 palms, 50 fingerprints and 50 PIN codes
BatteryRechargeable pack, up to 7 months, USB-C charging
WirelessWi-Fi and Bluetooth built in, no hub or bridge
Smart homeMatter, for Apple Home, Alexa, Google Home and SmartThings
Weather ratingIP65, rated from minus 30 to 70 degrees
Security gradeANSI/BHMA Grade 2
FittingDeadbolt replacement with its own strike plate
In Dubai homes

What to check before you order

Fitting is the thing to settle first. The Veno is a deadbolt replacement designed for American doors, while most Dubai flats and villas use a European mortise body with lever handles on both sides. On many doors that means preparation work, and on some it means this is the wrong lock and we will tell you so. Send photos of both faces of the door and the door edge before you decide. Heat and dust are kinder to this one than to most. IP65 and a rated ceiling of 70 degrees cover a west facing villa door in August, though shade still helps the battery last. A DEWA cut does not lock you out because the lock runs on its own battery, but app control pauses until your router is back. Tenants need written landlord approval, and tower doors are usually fire rated, so ask building management before anyone drills.

Lockin in the UAE. Sold through UAE smart home retail. Its palm-vein and finger-vein locks read blood-vessel patterns rather than a fingerprint surface, which is a class of lock most brands here do not offer.

Answers

Questions about the Lockin Veno Palm Vein Smart Lock

What is the Lockin Veno?
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It is a palm vein smart lock that replaces a deadbolt. You wave your palm at the panel and the door opens, and it also takes a fingerprint, a PIN code, the app, a voice command or a mechanical key. There is no camera on this model.
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How much is the Veno in Dubai?
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Our supplied price is AED 979 for the lock. Installation is quoted separately, because a straight swap and a door that needs preparing are very different jobs. We confirm the current figure when we quote, so the number you agree is the number you pay.
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Is the Amazon Venoris the same lock?
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Yes, as far as we can tell. Lockin sells the Veno family on Amazon under the Venoris name, and the Veno Plus appears there as Venoris Plus with the same 2K camera and 8GB storage. The specifications match model for model, only the shop name changes.
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Why would I buy from you instead of a marketplace listing?
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Because a lock is only as good as its fitting. A cross border listing sends you a box from outside the country with no help on the door, no warranty path here and no one to call. We supply it, fit it, set it up and stand behind both parts.
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How does palm vein reading actually work?
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The sensor looks at the vein pattern under the skin of your palm using infrared, not at the surface. Lockin rates it at 0.17 seconds with 99.9 percent accuracy. Because the pattern sits below the skin, nothing is left on the panel for anyone to lift.
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Is it better than a fingerprint reader?
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For this climate, yes. Fingerprint sensors struggle with wet hands after the pool, dusty hands from the garden, henna and worn skin on older hands. A palm reader handles all of those. The Veno still has a fingerprint pad, so you can use both across the family.
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Will it fit my apartment door?
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Check before you buy. This is a deadbolt replacement built for American doors, and most Dubai flat entrance doors are European mortise sets with lever handles. Some take it after preparation, some do not. Send photos of both sides and the door edge and we will answer straight.
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Will it fit a villa door?
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Often easier than a flat door, especially a side door, a garden door or a maid room door. Thick timber villa doors usually have the room for it once prepared. We measure the door thickness and check what is already cut into it before the lock is ordered.
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Does it come with a handle?
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No. The Veno is a deadbolt style lock, so it secures the door but does not give you a lever to pull. Lockin sells a matching round lever handle as an accessory, and we can supply it with the lock so the door looks like one set rather than two.
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Do I need a hub or bridge?
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No. Wi-Fi and Bluetooth are built into the lock. What you do need is a usable signal at the front door. In a villa with thick walls that often means adding a mesh point near the entrance, which we will flag on the site visit rather than after the install.
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Does it work with Apple Home, Alexa and Google?
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Yes. Lockin states Matter support for the Veno, which covers Apple Home, Alexa, Google Home and Samsung SmartThings. That means you can put the lock in a scene with the lights and the air conditioning, and ask a speaker to check whether the door is locked.
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How long does the battery really last here?
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Lockin quotes up to seven months from the rechargeable pack. In Dubai expect less on a door that bakes in afternoon sun, because heat is hard on any lithium cell. A shaded door gets close to the quoted figure. The app warns you well before it dies.
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What if the battery dies while I am outside?
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Hold a power bank to the USB-C port on the panel and the lock wakes up straight away, then you open it as normal. Failing that, use the mechanical key. We show every household both tricks on handover, because the day it happens is never a convenient one.
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Can I add a solar panel?
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Yes. Lockin sells a small external panel for the Veno family that trickle charges the lock, and a spare rechargeable pack. On a bright villa door the panel takes most of the charging chore away. Ask us to quote the lock with the panel if that appeals.
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What happens during a DEWA power cut?
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The lock keeps working because it has its own battery, so your palm, fingerprint, PIN and key all still open the door. Only the internet features pause. Once power and your router return, the app reconnects on its own without anybody resetting anything.
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Can it handle a 45 degree summer?
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Lockin rates it to work up to 70 degrees, which is the number that matters for a metal door in direct sun, and it carries an IP65 rating against dust and water. Shade is still worth having because heat shortens battery life even when the lock itself copes.
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What about sand and dust?
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IP65 means dust tight, so the fine stuff that gets everywhere in Dubai is not going to kill it. Wipe the palm sensor with a dry cloth every few weeks anyway, because a dusty window slows recognition long before it stops it working.
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How secure is it?
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It carries an ANSI/BHMA Grade 2 rating, which is the residential grade above entry level, and the panel is reinforced glass. Security also depends on the door and frame, so we check the strike, the frame and the screws, because a strong lock in a weak frame is wasted money.
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Can I give my maid or driver access?
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Yes. Give each person a PIN code or their own palm, and the app log shows who opened the door and when. If someone stops working with you, delete only their entry. Nobody else has to learn a new code and no keys need cutting.
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Can I let in a guest while I am away?
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Yes, through the app. Send a code for the cleaner or a delivery, then remove it afterwards. This is the part holiday home owners in JBR or Dubai Marina use most, because it replaces the key handover in a coffee shop that nobody enjoys.
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Is there a camera or a doorbell on it?
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There is a doorbell button on the front panel, but no camera. If you want video at the door, step up to the Veno Plus with its 2K wide camera and 8GB of storage, or the Veno Pro. If you do not want a camera on your door, the Veno is the point.
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How is it different from the Veno Go?
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The Veno Go is the entry model. It opens with palm, code, app, key or voice, and it is built to a lighter standard, at IP53 and Grade 3. The Veno adds a fingerprint pad, a stronger IP65 and Grade 2 rating, and a longer quoted battery life.
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How is it different from the Veno Plus and the Veno Pro?
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Both of those add a camera. The Veno Plus brings a 2K 180 degree lens with 8GB of storage, and the Veno Pro adds radar and infrared sensing with 32GB. Both quote about three months of battery instead of seven, because a camera is thirsty.
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How does it compare with the Veno 3?
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The Veno 3 adds face reading and a camera to a similar deadbolt style body, and it is a special order for us with a lead time. The Veno is simpler, cheaper and here now. Take the Veno unless you specifically want the face and camera features.
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I rent my flat. Should I buy this?
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Only with written approval from the landlord, since this changes the door. Keep the old lock and keys in a labelled box and refit them when you leave. If approval looks unlikely, ask us about locks that reuse the existing mortise instead of replacing it.
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Can I fit it on a fire rated tower door?
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Ask building management first. Flat entrance doors in Dubai towers usually carry a fire rating and cutting them can void the certificate, so some buildings say no. Get their answer in writing before you buy anything, and send it to us so we work within it.
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Do you install it, and how long does it take?
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Yes, our own technicians. On a door already set up for a deadbolt it is a short job, roughly an hour. On a Dubai door that needs preparing, allow half a day. We enrol the family, set the codes, test every method and hand over the keys.
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What warranty do I get?
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We put the terms on the quote: our workmanship cover on the fitting plus the manufacturer cover on the lock, handled by us rather than by you chasing anyone. Keep the quote with the handover pack. If something misbehaves, call us first and we will sort it.
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Who should not buy the Veno?
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Anyone who wants video at the door, anyone whose door cannot take a deadbolt style lock, tenants without landlord approval, and anyone hoping for the cheapest keyless entry available. The Veno Plus, a mortise lock such as the V5 Max, or a budget keypad lock answer those cases better.
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What maintenance does it need?
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Wipe the palm sensor and the keypad, charge the battery when the app asks, and once a year check that the bolt still throws cleanly into the strike. Doors move in the heat and a bolt that drags is the first sign the door needs adjusting.
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Installation

Fitted and configured by our Dubai team

We supply this as part of a working system rather than as a box. That means checking it suits your property first, fitting it properly, setting up the automations that make it useful, and showing your household how it works.

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