Lockin

Lockin Veno Pro Palm Vein Video Smart Lock

Palm vein entry, a 2K 180 degree camera and 32GB of storage in one unit, for a door bored like an American one.

Wi-FiBluetoothMatterPremium
Works with
MatterApple HomeAmazon AlexaGoogle HomeManufacturer app
AED 1,419
Our supplied price for the lock. Installation is quoted separately.
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Supplied, fitted and configured by our own Dubai team. We check compatibility with your property before you commit to anything.

Overview

What it is and where it fits

Buy the Veno Pro only if your front door can take a US style bored deadbolt, because that is what it is. On the standard Dubai mortise door it will not fit, and no adapter changes that. Get past the fit question and this is the most complete lock Lockin sells. One unit holds a palm vein reader, a 2K camera with a 180 degree view, a doorbell with two way talk and 32GB of storage for the clips. You hold a hand near the panel and it reads the vein pattern under your skin in about a fifth of a second, so sandy hands, wet hands and worn fingerprints stop being the reason the door will not open. The camera looks from head to foot as well as side to side, so you see the courier and the parcel he left on the mat, not just the top of a cap. Radar and a PIR sensor sort people from cars and boxes, which cuts the useless alerts a cheap doorbell throws at you all day. Everything records inside the lock, so there is no cloud plan, no monthly fee, and the footage stays in your home. Against the Veno Plus we already list, the Pro adds the wider camera, the on board sorting of what it sees, a bigger battery and the 32GB store. The Plus is the cheaper pick if you only want palm entry and a bell. We fit the Pro, and we will tell you on the phone if your door is wrong for it.

  • Palm vein entry reads the vessel pattern under your skin, so sand, sweat and worn fingerprints stop mattering
  • One unit replaces a lock, a doorbell and a camera, so there is one battery to charge instead of three
  • 32GB of video sits inside the lock, with no cloud plan and no monthly fee to pay
  • Certified to Matter 1.3, so Apple Home, Alexa and Google can all lock the door and see its state
Technical

Specifications

Model Veno Pro (LKMSD411)

Unlock methodsPalm vein, fingerprint, PIN code, Lockin app, voice assistant, mechanical key
Camera2K, 180 degree panoramic view, infrared night vision, two way talk
Video storage32GB inside the lock, no cloud plan and no monthly fee
Lock typeUS style bored deadbolt, 54mm cross bore, 60mm or 70mm backset
Door thickness35mm to 55mm timber doors
PowerRemovable rechargeable lithium battery, about 3 months per charge, USB emergency power port
ConnectivityWi-Fi 2.4GHz and Bluetooth, certified to Matter 1.3
Weather and temperatureIP65 outer panel, rated from minus 30C to 70C. Inner panel is not weather rated
Detection60GHz radar plus PIR, sorts people, vehicles and parcels on the lock itself
In Dubai homes

What to check before you order

The fit question decides everything here. The Veno Pro is a bored deadbolt built for a 35mm to 55mm timber door with a 54mm cross hole and a 60mm or 70mm backset. That is an American door. Most Dubai apartment and villa entrances carry a European mortise body with a euro cylinder, and the Veno Pro will not drop into one. Fire rated apartment doors in towers are a second stop sign, because cutting a new hole voids the door certificate and building management will not allow it. Tenants need the landlord in writing before anything is drilled. On the good side, the outer panel is IP65 and rated to 70C, so a shaded villa entrance in Al Barsha or Arabian Ranches is fine. A door in full afternoon sun will still cook the battery and shorten the three month figure. DEWA cuts do not stop it, since the lock runs on its own cell.

Lockin in the UAE. Sold through UAE smart home retail. Its palm-vein and finger-vein locks read blood-vessel patterns rather than a fingerprint surface, which is a class of lock most brands here do not offer.

Answers

Questions about the Lockin Veno Pro Palm Vein Video Smart Lock

What is the Lockin Veno Pro?
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It is a battery smart lock with a camera built into the outside panel. One unit does four jobs: palm vein and fingerprint entry, a 2K doorbell camera with a 180 degree view, night vision with two way talk, and 32GB of video storage inside the lock itself. Model number LKMSD411.
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What does the Veno Pro cost in Dubai and where do I buy it?
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Our price is AED 1,419 for the lock, and we set it below what the marketplaces charge for the same model. Installation is quoted separately once we have seen your door, because the Veno Pro needs a bored deadbolt door and some Dubai doors need preparation first. Message us and we will confirm the current figure and lead time.
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Will it fit my Dubai front door?
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Probably not, and we would rather say so now. The Veno Pro is a bored deadbolt. It needs a 54mm round hole through the face of the door and a 60mm or 70mm backset. Most Dubai doors carry a European mortise lock body and a euro cylinder, which is a completely different cut out.
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What door does it actually need?
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A timber door between 35mm and 55mm thick, with a 54mm cross bore and a 60mm or 70mm backset, the pattern American doors use. Some imported timber entrances and purpose built doors match it. Send us a photo of your existing lock and the door edge, and we will tell you in a minute.
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Can I fit it on an apartment door in a tower?
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Almost never. Tower entrance doors are fire rated, and cutting a new 54mm hole through one destroys that certificate. Building management will refuse the work and the developer can make you replace the whole door at handover. For an apartment we point people at a mortise or euro cylinder lock instead.
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Is it a good choice for a villa?
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Only if the villa door is already bored for a US deadbolt, which is rare here. Where it is, the Veno Pro earns its place, because a villa entrance usually has no doorbell wiring and this puts the bell, camera and lock on one battery instead of three separate devices screwed to the frame.
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I rent my apartment. Can I install it?
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Not without written landlord approval, and we would not expect you to get it. This lock needs new holes drilled through the door face, which is permanent. Tenants are better off with a retrofit that sits on the inside of an existing euro cylinder and leaves the door exactly as it was.
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Do I need a hub or a bridge?
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No. The Veno Pro joins your home Wi-Fi on its own and stores its own video, so there is no Lockin base station to buy and nothing extra to power. Check the 2.4GHz signal at the door before you order, because a villa entrance behind thick blockwork usually reads weaker than the hallway does.
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Does it work with Apple Home?
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Lockin has the Veno Pro certified to Matter 1.3, and Matter is how it reaches Apple Home. You still need an Apple home hub in the property, so a HomePod, HomePod mini or Apple TV. The camera and doorbell stay in the Lockin app. Apple Home only sees the lock and its state.
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What about Alexa and Google Home?
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Both work through Matter. You can ask either one to lock the door, check whether it is locked, and put it in a routine such as locking up at midnight. Opening by voice asks for a spoken PIN, which is how it should be. Video and doorbell calls stay in the Lockin app.
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What happens during a DEWA power cut?
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The lock carries on. It runs from its own rechargeable battery, so palm, fingerprint, PIN and key all still open the door with the power off. What you lose is the Wi-Fi link, because your router is dead, so app alerts and live video stop until the power comes back on.
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How long does the battery last in Dubai?
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Lockin quotes about three months per charge. Expect less here, because heat, a busy door and a camera that wakes for every passer by all drain it faster. The lock warns you at ten percent in the app and at the door, and you can charge it in place from a power bank.
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Will 45 degree summers damage it?
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The outer panel is rated to 70C, so the electronics cope with a Dubai August. The battery is the part that suffers, because lithium cells age faster when they sit hot. A shaded or recessed entrance is fine. A door in full western sun from two o'clock will cost you battery life every summer.
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Is it dust and rain proof?
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The outside panel is IP65, which covers our dust and the winter rain. The inside panel has no rating and belongs indoors. Do not put it on an open boundary gate with no cover, because standing water and direct spray from a hose are beyond what IP65 is promising you.
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Is there a monthly fee for the video?
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No. The Veno Pro records to 32GB of storage inside the lock, so clips play back in the app with nothing to subscribe to. Once the 32GB fills, the oldest clips are overwritten. If you need months of history kept and searchable, this is not the right product for that job.
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Where does my video go and who can see it?
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It stays on the lock. Clips are written to the 32GB inside the outside panel and streamed to your phone when you open the app. Nothing waits on a Lockin server for a subscription to be paid. That is the strongest privacy argument for this model over an ordinary doorbell camera.
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How is palm vein different from a fingerprint?
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A fingerprint reader looks at the ridges on the surface of your skin, which sweat, sand and small cuts ruin. Palm vein reads the blood vessel pattern under the skin with infrared, from a few centimetres away, with nothing to touch. In Dubai that difference shows up every single summer.
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Does palm vein work with sandy or wet hands?
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Yes, that is the whole point of it. The reader looks past the surface of your skin, so sand, sweat, sun cream and worn fingertips do not stop it. Anyone coming in from the pool or off a site gets a first time read where a fingerprint lock makes them wipe and try again.
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How does the Veno Pro compare with the Veno Plus?
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The Plus is the cheaper palm vein lock with a 2K doorbell. The Pro widens the camera to a true 180 degree view, sorts people, cars and parcels on the lock, adds 32GB of storage and takes a bigger removable battery. Buy the Plus if you only want palm entry and a bell.
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How does it compare with the Lockin V5 Max?
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The V5 Max is the one to buy for a normal Dubai door, because it is a full replacement lock with selectable handing and it adds face recognition. The Veno Pro beats it on camera and storage but loses badly on fitment. On most doors here the V5 Max is simply the lock that goes on.
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How does it compare with the Lockin S6 Max?
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The S6 Max is a mortise lock with face and finger vein, a touchscreen and two batteries, made for doors 40mm to 120mm thick. It fits far more Dubai doors than the Veno Pro does. The Veno Pro is the one with the real camera. Fitment decides this choice, not the feature list.
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How secure is it really?
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It is a Grade 2 deadbolt with anti tamper alarms and a mechanical key override, and palm vein is hard to copy because you leave no palm pattern on the things you touch. It is still a consumer lock. We set up a PIN alongside the biometric rather than trusting one method on its own.
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Can I give my maid or driver their own way in?
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Yes. Each person gets their own palm, fingerprint or PIN, and the log names who opened the door and when, with a video clip attached to the entry. You can also issue a one time or time limited code for a cleaner or a delivery, then delete it in the app afterwards.
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How long does fitting take and do you do it?
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Yes, we fit it. On a door already bored for a US deadbolt it is about an hour, including enrolling everyone and joining the Wi-Fi. If the door has to be cut or replaced to take it, that is a much bigger job, and we quote that separately once we have seen the door.
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What warranty and support do I get in the UAE?
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You get the Amazon.ae seller warranty from EVERKING LLC, not a Lockin service counter with spares on a shelf in Dubai. That matters. A replacement unit or a spare part will take longer than it would with Yale or Aqara, so budget for a wait if something fails outside the return window.
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What maintenance does it need here?
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Very little. Wipe the camera lens and the palm reader window with a dry cloth every few weeks, because Dubai dust films them over and a dirty lens reads as a failing camera. Charge the battery when the app asks. Keep one mechanical key outside the house, with a neighbour or in the car.
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Who should not buy the Veno Pro?
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Anyone with a European mortise door, which is most of Dubai. Anyone in a tower with a fire rated entrance. Tenants without written landlord consent. Anyone who wants months of stored video, since 32GB overwrites itself. And anyone who wants a lock with a proper Dubai service centre behind it.
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Installation

Fitted and configured by our Dubai team

We supply this as part of a working system rather than as a box. That means checking it suits your property first, fitting it properly, setting up the automations that make it useful, and showing your household how it works.

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