Nuki

Nuki Smart Lock Ultra with Universal Cylinder

Nuki's top smart lock, with its own high-security cylinder, built-in Wi-Fi and a rechargeable battery, for Dubai owners who want the best retrofit on a euro-cylinder door.

Wi-FiThreadMatterBluetoothPremium
Works with
Apple HomeAmazon AlexaGoogle HomeSmartThingsMatterManufacturer app
AED 1,499
Lock with Universal Cylinder included. The Keypad 2 for fingerprint and PIN entry is sold separately.

Typical Amazon.ae price for the device, checked 13 Sept 2026. See the listing Installation is quoted separately after we check your property.

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Supplied, fitted and configured by our own Dubai team. We check compatibility with your property before you commit to anything.

Overview

What it is and where it fits

The Nuki Smart Lock Ultra is the best retrofit smart lock Nuki makes, and it suits Dubai owners with a euro-cylinder door who are happy to swap the cylinder for a better one. It is not the cheap option, and it is not the keep-your-old-lock option. In the box you get a small stainless steel motor unit (57 mm across, 58 mm deep) and Nuki's Universal Cylinder, a drill-resistant SKG*** cylinder with three new keys. We fit the cylinder, then the Ultra clips on the inside. From outside the door looks the same. It opens by phone, Apple Watch, Auto Unlock as you walk up, or a Nuki Keypad 2 by fingerprint or code. Wi-Fi is built in, so remote access and guest keys work without a Nuki Bridge. It also speaks Matter over Thread, so Apple Home, Google Home, Alexa and SmartThings can control it through a Thread hub. The brushless motor is quick and quiet, with three speed settings. The battery is sealed and recharges in about two hours over a magnetic USB-C cable, even while mounted. Nuki quotes 4 to 6 months per charge on Wi-Fi and longer on Thread. The limits are real. You need a euro-profile or Swiss round cylinder door, the lock body stays mechanical, and fingerprint entry needs the Keypad 2 at extra cost. Renters must get landlord approval before a cylinder change. If you want to keep your current cylinder or spend less, look at the Smart Lock Pro 4th Gen or the standard 4th Gen.

  • Comes with its own high-security cylinder, so the key works from outside even with the lock fitted
  • Built-in Wi-Fi for remote access and guest keys, no Nuki Bridge needed
  • Rechargeable battery that tops up in about two hours without taking the lock off
  • Works with Apple Home, Google Home, Alexa and SmartThings through Matter over Thread
Technical

Specifications

Model 221145 (Smart Lock Ultra, Euro profile Universal Cylinder)

Lock typeRetrofit motor unit on Nuki Universal Cylinder (cylinder included)
Compatible cylinder profilesEuro profile and Swiss round
Cylinder length rangeInside 30 to 67.5 mm, outside 30 to 55 mm (modular extensions)
Cylinder securitySKG***, EN 1303 and DIN 18252, drill-resistant, emergency function
ConnectivityBluetooth LE, 2.4 GHz Wi-Fi, Thread, Matter over Thread
BatteryBuilt-in lithium polymer, 2-hour charge via magnetic USB-C cable
Battery life (Nuki figures)7 to 9 months Bluetooth only, 5 to 7 months Thread, 4 to 6 months Wi-Fi
Size and weight57 mm diameter x 58 mm deep, 250 g
Warranty2 years
In Dubai homes

What to check before you order

The Ultra fits the typical Dubai villa or apartment door that has a European mortise lock body with a euro-profile cylinder and lever handles. It does not fit US-style bored deadbolts, rim locks, UK oval cylinders or frameless glass doors. We measure the cylinder first: Nuki needs no more than 67.5 mm inside and 55 mm outside (longer outside extensions exist), and at least 30 mm from the keyhole centre to the handle and frame. Narrow aluminium villa doors can fail that clearance. The unit sits inside, and Nuki rates it for 10 to 40°C, so it suits an air-conditioned hallway, not an unconditioned store room or a sun-baked porch door. Tower entrance doors are often fire-rated, so check building management rules before changing the cylinder. Tenants need landlord approval. Keep the old cylinder so it can go back at move-out. In a DEWA power cut the lock keeps working on battery and Bluetooth, but Wi-Fi remote access stops until your router is back.

Nuki in the UAE. Austrian maker of retrofit smart locks that fit over the inside of a euro-profile cylinder, which suits the mortise doors common in Dubai and lets tenants leave the outside of the door untouched. Stocked in the UAE by Amazon.ae, Sharaf DG and ACE. The cylinder must have an emergency function so a key left inside does not block the lock, which we check before fitting.

Answers

Questions about the Nuki Smart Lock Ultra with Universal Cylinder

What is the Nuki Smart Lock Ultra?
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It is a compact smart lock that fits on the inside of your door and turns a new Nuki Universal Cylinder for you. You lock and unlock by phone, watch, Auto Unlock or an optional keypad. The mechanical keys still work from outside, so you are never locked out by a flat battery.
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How much does the Nuki Smart Lock Ultra cost in Dubai?
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It sells for AED 1,499 on Amazon.ae, and ACE UAE lists it at the same price. That price includes the Universal Cylinder and three keys. The Keypad 2 for fingerprint entry is extra, and we quote installation separately after checking your door.
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Where can I buy the Nuki Ultra in the UAE?
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Amazon.ae and ACE UAE both had it in stock at AED 1,499 when we checked. noon also lists it. Buy from a mainstream retailer so the two-year warranty is easy to claim, or ask us to supply and fit it together.
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Will the Nuki Ultra fit my Dubai front door?
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It fits most doors with a European mortise lock body and a euro-profile cylinder, which is what the majority of Dubai villas and apartments use. It will not fit US bored deadbolts, rim locks or glass doors without a cylinder. We measure cylinder length and handle clearance before you buy.
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Why does the Ultra replace my cylinder?
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The Ultra is built around Nuki's Universal Cylinder, which has an emergency function and a drill-resistant SKG*** rating. Swapping it in means the outside key always works even with the motor fitted, and the lock suits more door types. You get three new reversible keys.
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Does the Nuki Ultra work on villa doors and apartment doors?
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Yes, if the door takes a euro-profile cylinder. Villas often have wider timber doors where it fits easily. Apartment entrance doors in towers usually fit too, but many are fire-rated, so building management may want to approve a cylinder change first.
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Can a tenant install the Nuki Smart Lock Ultra?
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Only with your landlord's approval, because the Ultra swaps the door cylinder. No drilling is needed and the change is reversible. Keep the original cylinder and keys safe so we can refit them when you move out. If you cannot change the cylinder, the Pro 4th Gen clamps onto your existing one.
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Do I need a Nuki Bridge or hub for the Ultra?
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No. The Ultra has Wi-Fi built in for remote access through the Nuki app, and it is not compatible with the Nuki Bridge. You only need a Thread border router, such as a HomePod mini, Apple TV 4K or Nest Hub, if you want Matter control or the lower-power Thread connection.
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Is there a subscription for the Nuki Ultra?
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No subscription is needed for app control, remote access or sharing digital keys. Remote access is included with the Ultra. Nuki does sell optional paid services such as its Smart Hosting tools for rental hosts, which most homeowners never need.
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Does the Nuki Ultra work with Apple Home, Alexa and Google Home?
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Yes, through Matter over Thread. You need a hub that supports Matter over Thread, for example a HomePod mini, Apple TV 4K, Nest Hub 2nd gen, Echo 4th gen or a SmartThings hub. Some hubs only support Matter over Wi-Fi, and those will not work with Nuki.
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What happens to the Nuki Ultra in a DEWA power cut?
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The lock runs on its own battery, so it keeps locking and unlocking by Bluetooth, the button and the Keypad 2. Remote access over Wi-Fi stops while your router is down and returns when power comes back. Your mechanical keys work the whole time.
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What if the internet drops at home?
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Local control carries on. Your phone talks to the lock over Bluetooth when you are near the door, and the Keypad 2 also works over Bluetooth. You lose remote unlocking and live notifications until the connection returns, and access logs sync afterwards.
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How long does the Ultra battery last and how do I charge it?
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Nuki quotes 4 to 6 months on Wi-Fi, 5 to 7 months on Thread and 7 to 9 months on Bluetooth only. You charge it with the magnetic USB-C cable, on or off the door, in about two hours using a charger of 10 W or more. The app warns you at 20 percent.
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Can the Nuki Ultra handle Dubai summer heat?
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Nuki rates the Ultra for 10 to 40°C, and it mounts on the inside of the door. In an air-conditioned home that is fine. We do not recommend it for doors that open onto an unconditioned space, where the inside face can get hotter than that in summer.
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Can I open the door with a fingerprint?
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Not with the Ultra alone. Add the Nuki Keypad 2, which mounts outside the door and stores up to 20 fingerprints and 200 PIN codes. It talks to the lock over Bluetooth and runs on AAA batteries, so no wiring is needed.
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Is the Nuki Ultra good for maids, drivers and guests?
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Yes. You can send each person a digital key in the app with its own schedule, for example weekdays 8am to 6pm for a maid, and remove it instantly. Staff without smartphones can use a Keypad 2 code or fingerprint. The activity log shows who opened the door and when.
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Is the Nuki Ultra suitable for a holiday home in Dubai?
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It works well for holiday homes because you can send time-limited keys remotely and see check-ins in the log. Nuki's hosting tools connect to platforms such as Airbnb and Guesty. Pair it with a Keypad 2 so guests can use a code instead of installing an app.
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How secure is the Nuki Smart Lock Ultra?
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App communication uses end-to-end encryption, and Nuki has its locks tested by independent security labs. Physically, the Universal Cylinder carries the SKG*** rating with EN 1303 and DIN 18252 certification and a drill-resistant body. Nothing is visible from outside, so the door does not advertise a smart lock.
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Does the Ultra change how my door handle works?
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No. The handles stay as they are. The Ultra turns the cylinder to throw and retract the bolt. It can also pull back the latch if your lock body releases the latch when the key turns past unlock, which we check during the visit.
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How long does installation take and do you fit it?
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A straightforward door takes us about 30 to 45 minutes, including measuring, assembling the modular cylinder to the right length, fitting the lock and setting up the app. Nuki says a confident DIYer can do it in 15 minutes. We handle supply, fitting and setup across Dubai.
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What warranty does the Nuki Ultra have in the UAE?
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Nuki gives a two-year warranty. In the UAE you claim through the retailer you bought from, so keep the invoice. If we supplied and installed it, we handle the claim with you and check first whether the fault is the lock or the door alignment.
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Nuki Ultra or Nuki Smart Lock Pro 4th Gen: which should I buy?
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Buy the Ultra if you are allowed to change the cylinder and want the smallest, fastest lock with a guaranteed key backup. Buy the Pro 4th Gen at AED 1,199 if you must keep your current cylinder. The Pro is bigger and uses a Power Pack rather than a sealed battery.
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How does the Nuki Ultra compare with the SwitchBot Lock Ultra?
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Both retrofit on the inside of a euro-cylinder door. The Nuki includes a certified high-security cylinder and built-in Wi-Fi, so it costs more. SwitchBot keeps your existing cylinder and generally needs its hub for remote access. Choose Nuki for cylinder security, SwitchBot for a lower cost.
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Who should not buy the Nuki Smart Lock Ultra?
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Skip it if your door has a US-style deadbolt, a rim lock or no euro cylinder, if your landlord will not allow a cylinder change, or if you want fingerprint on the lock itself with no add-on. Buyers on a tight budget will get better value from the standard Nuki 4th Gen.
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Does the Nuki Ultra need any maintenance?
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Very little. Charge it every few months, keep firmware updates switched on, and wipe dust off the unit. If the door starts to drag or the bolt catches, have the strike plate adjusted, because a stiff door drains the battery faster and can cause failed lock attempts.
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Can I move my settings from an older Nuki lock to the Ultra?
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Yes. The Nuki app has a migration feature that copies users, access permissions and settings from a previous Nuki Smart Lock to the Ultra. Older Universal Cylinders and the Nuki Bridge do not carry over, but the Keypad, Keypad 2, Fob and Door Sensor all work with it.
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Installation

Fitted and configured by our Dubai team

We supply this as part of a working system rather than as a box. That means checking it suits your property first, fitting it properly, setting up the automations that make it useful, and showing your household how it works.

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