Aqara

Aqara Smart Video Doorbell G410

The doorbell for a Dubai home that has not bought a hub yet: the chime unit runs Zigbee, Thread and Matter, so one purchase covers the front door and the smart home brain.

Wi-FiZigbeeThreadMatterBluetoothWiredPremium
Works with
Apple HomeAmazon AlexaGoogle HomeSmartThingsMatterAqara Home
AED 670
AED 670 on Amazon.ae, sold by Kendom, fulfilled by Amazon and in stock when checked on 23 September 2026. That is the black G410 Select, the only live UAE listing we could confirm, because the equivalent unit was not available on Noon at the time of checking, so this is not a comparison between retailers. The box has six AA batteries but no USB power plug for the chime hub and no microSD card.

Typical Amazon.ae price for the device, checked 23 Sept 2026. See the listing Installation is quoted separately once we have checked your property.

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Fitted for you and configured by our Dubai team. We check compatibility with your property before you commit to anything.

Overview

What it is and where it fits

The G410 is the video doorbell to buy if you want the doorbell to double as your smart home hub. Its indoor chime runs Zigbee 3.0, acts as a Thread border router and works as a Matter controller, so it can stand in for a separate hub. That is the real reason to pick it over a plain doorbell. The camera records 2K to a microSD card in the chime, to a NAS on your network, or into HomeKit Secure Video, and none of the core features sit behind a subscription. Face recognition runs on the device instead of in the cloud. An mmWave radar sensor tells the difference between someone standing at your door and someone walking past it. Power is flexible, with six AA batteries rated for up to five months, or 12 to 24V doorbell wiring for continuous recording. The limits matter here. The doorbell is rated IPX3, which is splash resistant and not waterproof, so it needs cover. It is rated to 50 C, and a west facing villa door in July will test that. Apple Home shows a lower resolution than the Aqara app does. The chime hub itself only tolerates 0 to 40 C, so it has to sit indoors in a cooled room. Skip it if your flat has a building intercom and nowhere sensible to mount a doorbell.

  • Doubles as the hub, running Zigbee 3.0 devices, routing Thread and controlling Matter, so you do not buy a separate one
  • Recognises faces on the device itself, with no upload to a cloud server and no fee for the feature
  • Radar knows the difference between a visitor standing at your door and a neighbour walking past
  • Keeps recordings on your own microSD card or NAS, so the footage stays in the building
  • Runs on AA batteries where a flat has no bell wiring, or wires in for continuous recording
Technical

Specifications

Model CH-C09D

Download the datasheet
ModelCH-C09D, sold in the UAE as the G410 Select in black
Video2K resolution, 175 degree wide angle lens, 4:3 aspect ratio, infrared night vision
DetectionmmWave radar presence sensor and on-device face recognition
WirelessWi-Fi 2.4 and 5 GHz, Zigbee 3.0 hub, Thread border router, Matter controller, Bluetooth
PowerSix LR6 AA alkaline batteries rated up to 5 months, or 12 to 24V AC 0.2A or 12 to 24V DC 0.5A doorbell wiring
Chime hub5V 1A over USB-C, 95dB adjustable speaker, carries the microSD card and the hub radios
StorageMicroSD card up to 512GB Class 10 or above, NAS, HomeKit Secure Video, optional HomeGuardian cloud plan
Weather ratingIPX3, splash resistant, fit under cover
Operating temperatureDoorbell minus 18 to 50 C, chime hub 0 to 40 C, 0 to 90% RH non-condensing
SizeDoorbell 141.5 x 65 x 30.4 mm, chime hub 65.2 x 65 x 28.4 mm

In the box

  • Doorbell unit
  • Indoor chime hub
  • Six AA alkaline batteries
  • USB-C cable for the chime hub
  • Wedge and wall mounting bracket
  • Screwdriver, screws and anchors
  • Manuals
In Dubai homes

What to check before you order

Most Dubai apartments have a building intercom at the lobby and no doorbell wiring at the flat door, so in a flat the G410 almost always runs on its six AA batteries. It does not replace the intercom and it will not release the building entrance. Anything screwed or stuck to a flat door or the corridor wall usually needs the landlord's or the building manager's approval, and some towers refuse it outright, so ask before you drill. Villas are the easier fit, because many already have a bell push on 12 to 24V wiring that the doorbell can use for continuous recording. Heat is the real constraint. The doorbell is rated to 50 C and the chime hub only to 40 C, so the chime goes indoors in a cooled room on a UK Type-G USB plug from a 220V socket, and the doorbell wants shade. A west or south facing door in July takes direct sun, and the surface gets far hotter than the air, so fit it under a porch, in a recess or behind a shield. The IPX3 rating is splash resistant rather than waterproof, which matters less for rain here than for hose cleaning and the fine dust that follows a shamal. In a DEWA power cut the chime hub loses power and the camera goes offline, so put the chime on a small UPS if you want it to ride out short cuts. SIRA regulates video surveillance in Dubai, and its requirements bite on cameras covering shared and public areas rather than on your own doorway. Aim the camera at your own entrance, use the privacy masking in the app for anything beyond it, and speak to building management before a camera looks down a shared corridor. Face recognition adds a second duty, because enrolling family, staff or a driver means holding data about their faces. Tell them, get their agreement, and do not enrol neighbours or passers-by.

Aqara in the UAE. Sold through several authorised UAE resellers rather than one exclusive distributor. Wide local stock and the broadest single-hub ecosystem available in UAE retail.

Answers

Questions about the Aqara Smart Video Doorbell G410

What is the Aqara Smart Video Doorbell G410?
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It is a 2K video doorbell whose indoor chime unit is also a smart home hub. The chime runs Zigbee 3.0 devices, acts as a Thread border router and works as a Matter controller, so it can take the place of a separate hub. The doorbell itself adds mmWave radar detection, infrared night vision and face recognition that runs on the device.
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What is the Aqara G410 price in the UAE?
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On 23 September 2026 the black G410 Select was AED 670 on Amazon.ae, sold by Kendom, fulfilled by Amazon and in stock. Other Amazon sellers listed it from about AED 660. The white variant sits at a similar price under a different listing.
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Where can I buy the G410 in Dubai?
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Amazon.ae is the listing we could confirm live, at AED 670 from the seller Kendom with Amazon fulfilment. The equivalent unit was not available on Noon when we checked, so we are not claiming a price comparison between the two. The doorbell can also be supplied as part of an installation.
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Does the G410 need a separate hub?
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No, and that is the point of it. The chime unit that comes in the box is the hub, running Zigbee 3.0, acting as a Thread border router and working as a Matter controller. If you were about to buy an Aqara hub and a doorbell, the G410 covers both in one purchase.
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Which platforms and voice assistants does it work with?
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Aqara lists Apple Home, Amazon Alexa, Google Home and SmartThings alongside its own Aqara Home app. Apple Home support includes HomeKit Secure Video for households that would rather keep footage inside Apple's storage. You set the doorbell up in the Aqara app first, then share it to the platform you use.
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How long do the batteries last?
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Aqara rates the six AA alkaline batteries at up to five months and says real life depends on use and environment. Heavy footfall, a busy radar setting, long live views and Dubai summer heat all shorten it. If the door gets a lot of traffic, wiring it in is the better answer.
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Can I wire the G410 to a doorbell transformer?
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Yes. The doorbell unit takes 12 to 24V AC at 0.2A or 12 to 24V DC at 0.5A, which suits the bell wiring already sitting behind many villa front doors. Wired power is what enables 24/7 continuous recording rather than event clips only. Most Dubai apartments have no such wiring, so batteries are the realistic option in a flat.
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Will the G410 survive Dubai summer heat?
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The doorbell unit is rated from minus 18 to 50 C, which covers shaded air temperature in a Dubai summer but not a sun-baked surface. A door facing west or south gets direct afternoon sun and the wall itself runs much hotter than the air, so fit the doorbell under a porch, in a recess or behind a shield. The chime hub is only rated to 40 C, so it has to live indoors in an air-conditioned room.
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Is the G410 waterproof?
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No. It is rated IPX3, which means protection from spraying water at an angle rather than full weatherproofing, and Aqara recommends fitting it under cover or using its own cover accessory. In Dubai that matters less for rain than for hose-down cleaning of a porch or driveway and for blown dust. Do not let a cleaner point a hose at it.
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Is there a subscription with the G410?
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No subscription is needed for the core features. Recording to a microSD card or a NAS, face recognition, radar detection and the hub functions all work without a plan. Aqara sells an optional HomeGuardian cloud plan for encrypted off-site backup, and HomeKit Secure Video uses your existing iCloud storage, but both are choices rather than requirements.
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Where is the video stored?
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The microSD card slot sits in the indoor chime hub, not in the doorbell, and takes a Class 10 or faster card up to 512GB. The card is not included. You can also record to a NAS on your own network, or use HomeKit Secure Video, or add the optional HomeGuardian cloud plan.
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How does the G410 face recognition work, and does it run locally?
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Aqara calls it Face ID or face recognition, and it matches a caller against faces you have enrolled by uploading example photos in the app. Aqara states that the matching is processed on the device rather than uploaded to the cloud. Once a face is recognised, you can trigger automations, such as a personalised greeting or a named notification instead of a generic motion alert.
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Is enrolling faces a privacy problem in a shared building?
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Recognising people by their face means holding data about them, and that carries obligations wherever you live. Tell anyone you enrol, including family, household staff and a regular driver, and get their agreement rather than adding them quietly. Do not point the camera down a communal corridor or at a neighbour's door without the building's permission, and use the app's privacy masking to block anything outside your own entrance.
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What does the mmWave radar do?
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The radar presence sensor replaces the simple passive infrared sensor used in older doorbells and detects a person standing or lingering at the door rather than just a moving heat source. Range and sensitivity are adjustable in the app, roughly one to five metres. That reduces the alerts you get from a neighbour walking past or from heat shimmer off a hot wall.
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What happens in a DEWA power cut or an internet outage?
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The chime hub is mains powered over USB-C, so a power cut takes the hub down and with it the doorbell's connection, and your router will be off too. Putting the chime hub and the router on a small UPS keeps the doorbell working through short cuts, which is worth doing if the hub is also running your Zigbee and Thread devices. An internet outage is gentler, because recording to the microSD card and local automations on the hub carry on, and only remote viewing, cloud backup and voice commands stop until the line returns.
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Will the G410 work in an apartment that already has a building intercom?
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It works alongside the intercom but it does not replace it. The building intercom handles the lobby door and the G410 covers your own flat door, so visitors who are already inside the building can ring you and be seen. It cannot release the building entrance, and it cannot talk to the tower's intercom system.
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Is the G410 a good buy for a tenant?
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It can be, because in battery mode it needs no wiring changes and the chime plugs into an ordinary socket, so you take the whole thing with you when you move. The catch is fixing it to the door or corridor wall, which in most Dubai buildings needs the landlord's or the building manager's agreement. Ask first, and consider a no-drill mount or an adhesive wedge if the building allows one.
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How long does installation take, and can you arrange fitting?
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A battery install with the supplied bracket and wedge takes under an hour including app setup and adding the hub to your platform. Wiring it to an existing bell transformer, adding a microSD card and setting up faces, radar zones and automations takes longer. It is supplied and fitted, including the wiring, and our team handles the smart home setup around the hub.
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Is the video quality the same in Apple Home as in the Aqara app?
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No. The 2K resolution and the 175 degree 4:3 view are available in Aqara's own app, while Apple Home streams the doorbell at a lower resolution. That is a limitation of how the doorbell is exposed to HomeKit, not a fault. If picture detail is your priority, keep the Aqara app for reviewing footage and use Apple Home for notifications and automations.
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How does the G410 compare with the Aqara G4?
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The G4 is 1080p with a passive infrared sensor and a chime that bridges to Wi-Fi but is not a Zigbee, Thread or Matter hub. The G410 raises the camera to 2K with a 175 degree view, swaps the motion sensor for mmWave radar, and turns the chime into a full hub. Both record locally with no compulsory subscription, so the G410 is the upgrade to take if you want the doorbell to run your other devices too.
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Should I buy the G410 or the Aqara G400?
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The G400 is the wired-first doorbell with a tall portrait view that shows more of the doorstep and any parcel left on it, which suits a villa door with permanent power. The G410 is the one with the hub built into its chime, a wider 4:3 view and the option of battery power. Pick the G400 for the best view of your own doorstep, and the G410 if you also want a Zigbee, Thread and Matter hub out of the same purchase.
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Do I need SIRA approval for a doorbell camera in Dubai?
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SIRA regulates video surveillance in Dubai, and its requirements focus on systems covering public and shared areas rather than a camera on your own front door. We do not claim any SIRA approval for this product. If your camera would look along a shared corridor, a lift lobby, a car park or a street, check with your building management and take proper advice before you fit it.
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What warranty do I get on the G410 in the UAE?
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Amazon.ae stock comes from marketplace sellers such as Kendom rather than from Aqara directly, so warranty claims usually go through the seller. Keep your invoice and the original packaging. For systems installed through us, we handle setup problems ourselves and liaise with the seller on a faulty unit.
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Who should not buy the G410?
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Skip it if your door gets full afternoon sun with no cover, because IPX3 and a 50 C ceiling are not a good match for an exposed Dubai entrance. Skip it too if you already own an Aqara hub, since you would be paying for a second one you do not need, and a cheaper doorbell would do. It is also the wrong buy if you want a doorbell that opens the building entrance, because that is the intercom's job.
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Installation

Fitted properly, set up by our Dubai team

This comes as part of a working system rather than as a box. That means checking it suits your property first, having it fitted properly, setting up the automations that make it useful, and showing your household how it works.

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