Aqara

Aqara Hub M3

A Zigbee, Thread and Matter hub with a 360 degree IR blaster, for Dubai homes building an Aqara system that also want app control of a split AC.

Wi-FiZigbeeThreadMatterBluetoothInfraredPoEWiredMid-range
Works with
Apple HomeAmazon AlexaGoogle HomeSmartThingsMatterAqara Home
AED 750
AED 750 on Amazon.ae, sold by Kendom and in stock when checked on 13 September 2026. Power adapter not included.

Typical Amazon.ae price for the device, checked 13 Sept 2026. See the listing Installation is quoted separately after we check your property.

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Supplied, fitted and configured by our own Dubai team. We check compatibility with your property before you commit to anything.

Overview

What it is and where it fits

The Aqara Hub M3 is the hub to buy if you are building a proper Aqara smart home in Dubai and want one box that also runs a split AC by IR. It suits apartments and villas alike. It is not an AC controller for ducted, VRF or chilled-water systems. The M3 connects to your router over dual-band Wi-Fi or Ethernet, and can take power over PoE. It runs Zigbee and Thread devices, up to 127 of them, and acts as a Matter controller and bridge, so Aqara sensors, switches and locks can show up in Apple Home, Google Home, Alexa or SmartThings. Automations are stored on the hub and keep running when the internet drops. The IR blaster sends commands to a wall split AC or TV in the same room. Pair it with an Aqara temperature sensor, such as the W100, and you can cool a bedroom based on the real temperature, not a timer. You need to add a 5V 2A USB plug or a PoE port, because no adapter comes in the box. There is no subscription. The limits are clear. IR needs line of sight, so one hub covers one AC. Ducted units, VRF and tower fan coils use wired controls that IR cannot reach. The hub is rated to 50 C, so keep it indoors in a cooled room, never in a loft or garage.

  • Runs Zigbee, Thread and Matter devices from one hub
  • Built-in IR blaster controls a split AC in the same room
  • Local automations keep working when the internet drops
  • PoE power, so one network cable runs the whole hub
Technical

Specifications

Model HM-G01D

ModelHM-G01D
WirelessWi-Fi 2.4 and 5 GHz (WPA3), Zigbee 3.0, Thread, Bluetooth 5.1
MatterMatter controller and Matter bridge, Thread border router
IR360 degree IR blaster for AC and TV remotes
Device capacityUp to 127 Zigbee and Thread devices
PowerUSB-C 5V 2A or PoE 48V 0.27A, adapter not included
Storage and speaker8GB encrypted local storage, 95dB speaker
Size and weight105 x 105 x 36.5 mm, about 200 g
Operating temperature-10 to 50 C, 0 to 95% RH non-condensing
In Dubai homes

What to check before you order

The M3 fits any Dubai home with a router, from a studio to a large villa. Its AC control is IR only, so it suits wall split units found in many villas, older apartments and maid's rooms. It cannot drive ducted or VRF systems with wired controllers, and it cannot touch the wired fan coil thermostats used in towers on Empower, Emicool or Tabreed district cooling. Place it with a clear view of the AC. For whole-villa Zigbee coverage through concrete floors, mains-powered Aqara switches or plugs act as repeaters. The hub is rated to 50 C, so never mount it in a loft, garage or outdoor cabinet. UAE sockets need a UK Type-G USB plug, or use PoE from a switch on a small UPS so the hub rides out DEWA power cuts. It needs no wiring changes, which suits tenants.

Aqara in the UAE. Sold through several authorised UAE resellers rather than one exclusive distributor. Wide local stock and the broadest single-hub ecosystem available in UAE retail.

Answers

Questions about the Aqara Hub M3

What is the Aqara Hub M3?
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The Aqara Hub M3 is a smart home hub that speaks Zigbee, Thread, Matter, Wi-Fi and Bluetooth, with a built-in 360 degree IR blaster. It runs your Aqara sensors, switches and locks, adds third-party Matter devices, and can send IR commands to a split AC or TV in the same room.
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What is the Aqara Hub M3 price in the UAE?
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On 13 September 2026 it was AED 750 on Amazon.ae, sold by Kendom and in stock. Noon had it at AED 865 to 866 from marketplace sellers. The hub ships without a USB power adapter, so budget a 5V 2A plug or a PoE switch port.
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Where can I buy the Hub M3 in Dubai?
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Amazon.ae had the lowest genuine in-stock price when we checked, at AED 750. Noon lists it too, but for more. If you want it fitted and set up with sensors and scenes, we can supply it as part of an installation.
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Can the Hub M3 control my split AC?
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Yes, if the AC works with an IR remote. The M3 learns or picks your AC's remote codes in the Aqara Home app, then sends power, mode, temperature and fan commands. It needs a clear line of sight to the indoor unit, so it controls the room it sits in.
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Can it control ducted AC, VRF or chilled-water fan coils?
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No. Ducted and VRF systems in most Dubai villas use wired wall controllers, and tower fan coil units on district cooling use wired thermostats. The IR blaster cannot reach them. For those you need a brand Wi-Fi adapter, a KNX or Modbus gateway, or a smart FCU thermostat.
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How does the M3 know the room temperature?
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It does not have a temperature sensor inside. Pair it with an Aqara temperature and humidity sensor, such as the Climate Sensor W100, and you can build rules like cooling to 24 C when the room passes 26 C. Without a sensor it just replays remote commands.
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Will the Hub M3 know if someone uses the normal AC remote?
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Aqara says the M3 detects traditional remote use and updates the AC status in the app. That helps when a family member or maid uses the handheld remote. It works best when the hub has a clear view of both the remote and the AC.
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Does it work with Apple Home?
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Yes. The M3 is a Matter controller and Matter bridge, so Aqara Zigbee devices on it can appear in Apple Home. An IR-controlled AC can also show up in Matter apps when paired with an Aqara temperature sensor, but Aqara limits this to one AC per Matter app.
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Does it work with Alexa, Google Home and SmartThings?
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Yes. Aqara lists Apple Home, Amazon Alexa, Google Home and SmartThings for the Hub M3, mainly through Matter. You still set up the hub itself in the Aqara Home app first, then share devices to the other platforms.
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Do I need the Hub M3 if I already have an Aqara Hub M2?
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Only if you want Thread, Matter controller features, PoE, dual-band Wi-Fi or local storage. The M2 already runs Zigbee devices and has IR. The M3 can take over devices from older Aqara hubs through its migration feature, and can act as the main hub above them.
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What happens when the internet drops?
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Automations that run on the hub keep working, because the M3 stores its setup and runs local rules on board. Remote control from outside the home and voice assistants that rely on the cloud stop until the connection returns.
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What happens in a DEWA power cut?
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The hub switches off unless it has backup power. It takes PoE or USB-C power, and Aqara says the USB-C port supports a mini UPS or power bank. Putting it on a PoE switch that sits on a small UPS keeps your hub running through short cuts.
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Can I power it with PoE?
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Yes. The M3 accepts PoE at 48V 0.27A through its network port, so one Ethernet cable gives it power and a wired connection. This is the neatest install for a villa with structured cabling, and it avoids a USB adapter hanging from a socket.
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Is a power adapter included?
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No. The box contains the hub, a USB-A to USB-C cable, a mounting bracket, screws and anchors, and the manual. You need a 5V 2A USB plug with a UK Type-G pin for UAE sockets, or a PoE switch or injector.
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How many devices can the Hub M3 handle?
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Aqara quotes up to 127 Zigbee and Thread devices on one M3. That covers most apartments and many villas. Large villas spread over several floors often benefit from a second hub or mains-powered Zigbee repeaters, such as wired smart switches, for coverage.
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Where should I place the Hub M3 in a villa?
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Centrally, on a shelf or wall with line of sight to the split AC you want to control. Keep it away from the DB board, metal cabinets and the loft. For whole-villa Zigbee coverage, mains-powered switches and plugs act as repeaters across concrete floors.
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Can it go in a hot loft or garage?
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No. Aqara rates the M3 for minus 10 to 50 C. A Dubai loft, garage or outdoor cabinet passes that in summer. Mount it in an air-conditioned room, where the IR blaster is also useful.
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Is the Hub M3 good for a rented apartment?
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Yes. It needs no wiring changes, just power and Wi-Fi or Ethernet. It can control the split AC by IR and run battery sensors, and you take it with you when you move. Tower fan coil thermostats are a separate job and may need landlord approval.
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Is there a subscription?
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No. The Aqara Home app, local automations, Matter features and the IR control are free. You only pay for extra devices, such as sensors, switches or a camera, and any storage plans those cameras use.
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Is the Hub M3 private and secure?
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The hub has no microphone or camera. Aqara says it keeps device and automation data on 8GB of encrypted local storage and supports WPA3 Wi-Fi security. As with any connected hub, use a strong Wi-Fi password and keep the firmware updated.
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How does the Hub M3 compare with the SwitchBot Hub 3?
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Both are Matter hubs with IR for ACs. The SwitchBot Hub 3 has a screen, dial and built-in temperature sensor, which suits SwitchBot users. The M3 adds Zigbee, PoE and a larger device capacity, so it suits homes already using Aqara sensors, switches and locks.
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Hub M3 or a Sensibo Air for AC control?
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A Sensibo Air is a dedicated AC controller with its own sensors and a polished app, one unit per AC. The M3 is a whole-home hub that also handles one AC in its room. If AC control is your only goal, Sensibo is simpler. If you want a full smart home, pick the M3.
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Who should not buy the Hub M3?
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Skip it if your home has only ducted, VRF or chilled-water AC with wired controls, since the IR blaster cannot help. It is also more hub than you need if you own two or three Wi-Fi gadgets and no Zigbee or Thread devices.
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How long does setup take, and do you install it?
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Plugging in and adding the hub in the Aqara Home app takes about 15 minutes. Adding sensors, switches, AC remotes and scenes across a villa takes longer. Yes, our technicians supply and set it up, including PoE cabling and wall mounting.
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What about warranty in the UAE?
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Amazon.ae stock comes from marketplace sellers such as Kendom rather than Aqara directly, so warranty claims usually go through the seller. Keep your invoice. For systems we install, we handle setup problems and liaise on faulty units.
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Installation

Fitted and configured by our Dubai team

We supply this as part of a working system rather than as a box. That means checking it suits your property first, fitting it properly, setting up the automations that make it useful, and showing your household how it works.

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