Lenovo

Lenovo U2 Ultra Smart Rim Lock

Lenovo U2 Ultra smart rim lock for Dubai swing doors that cannot take a mortise lock: palm vein, 3D face, video calling and a solar-topped battery.

Wi-FiPremium
Works with
Tuya / Smart LifeAmazon AlexaGoogle Home
Price on enquiry
Sourced to order. Ask us for today's price and lead time.
Enquire on WhatsApp
Enquire on WhatsApp

Fitted for you and configured by our Dubai team. We check compatibility with your property before you commit to anything.

Overview

What it is and where it fits

The Lenovo U2 Ultra is a smart rim lock for Dubai swing doors that cannot take a mortise smart lock, and the one to pick when you still want palm vein, 3D face and video calling. It suits timber and metal swing doors, not glass or sliding doors. A rim lock mounts on the inside face of the door instead of inside its edge. The lock case sits indoors, a keeper is screwed to the frame, and a hole through the door links the two halves. The outside panel carries two cameras, a keypad, a fingerprint reader and a card reader alongside the palm vein and face readers. A visitor can start a video call to your phone, and you can open the door from the Tuya app. Power comes from a 5,000mAh rechargeable battery, helped by a solar panel set into the outside panel. The spec sheet says the panel needs more than 5,000 lux to charge, which means daylight rather than corridor lights. On a garden door or a covered gate it earns its place. In an enclosed tower corridor, expect to charge the battery yourself. The rated range is -25 to 70 C with IP54 dust and splash protection, so a door that catches some sun is fine. The limits are real. The spec sheet gives no door thickness range for this model, so we measure your door before anything is ordered. No UAE shop stocks it, so it is sourced to order. A fire-rated apartment entrance door should not be drilled without building approval.

  • Palm vein, 3D face, fingerprint, code and card on one rim lock
  • Two door cameras for video calls to your phone
  • Solar panel tops up a 5,000mAh battery in daylight
  • Fits swing doors that cannot take a mortise lock body
Technical

Specifications

Model U2 Ultra

Lock typeRim lock, surface mounted on a swing door
Unlock methodsPalm vein, 3D face, fingerprint, PIN code, card, app
User capacity100 palms, 100 faces, 100 fingerprints, 100 cards, 50 PIN codes (1 admin, 49 users)
CamerasDual cameras with remote video intercom
Power5,000mAh rechargeable battery with replaceable solar panel (charges above 5,000 lux)
App and voiceTuya / Smart Life over Wi-Fi; Siri, Google Assistant and Alexa unlock
Operating temperature-25 to 70 C
Weather ratingIP54
Size and finishFront 216 x 75 x 32.4mm, rear 210 x 72 x 51mm, phantom black tempered glass
In Dubai homes

What to check before you order

Most Dubai villa and apartment main doors take a European mortise lock, so a rim lock usually earns its place on the other doors: a villa side or kitchen door, a covered gate into the garden, a store room, a metal service door, or an older door with no room for a mortise pocket. In a rented home, any lock change needs the landlord's approval, and a rim lock leaves screw holes in the door face. Tower entrance doors are usually fire rated, and building management decides what can be fixed to them, so ask before ordering. Holiday home owners can send temporary codes instead of handing over keys. A DEWA power cut does not stop the lock, since it runs on its own battery, though app control drops until the router is back. Dust settles on the solar panel quickly in sandy months, so a regular wipe keeps it charging.

Lenovo in the UAE. Lenovo-branded smart locks and cameras are made by Yunka Intelligent (Shenzhen) under licence as part of Lenovo's smart-device ecosystem, rather than by Lenovo's computer business. Most of the locks run on the Tuya / Smart Life app, while the cameras use the cam720 app. UAE availability is patchy: a few models are stocked by specialist smart-lock retailers and many are sourced to order, so we confirm the exact model, lock body and lead time before quoting.

Answers

Questions about the Lenovo U2 Ultra Smart Rim Lock

What is a smart rim lock, and what does the Lenovo U2 Ultra do?
Chevron down icon
It is a Wi-Fi smart lock that mounts on the inside face of a swing door instead of inside its edge. It opens by palm vein, 3D face, fingerprint, PIN code, card or the Tuya app, has two cameras for video calls to your phone, and uses a solar panel to help charge its battery.
Contact us
Contact us
Is the U2 Ultra made by Lenovo?
Chevron down icon
No, not directly. Lenovo licenses its name to Yunka Intelligent, a Shenzhen company that makes and supplies Lenovo-branded smart locks. For you, the practical point is that warranty, spare parts and support run through that supplier, and we confirm the route when we quote.
Contact us
Contact us
How much is the U2 Ultra in Dubai, and how do I buy it?
Chevron down icon
Sourced to order. Ask us for today's price and lead time. We could not find a UAE shop that stocks it, so we coordinate the order through the supplier once we have checked your door and confirmed the model suits it.
Contact us
Contact us
Which doors does the Lenovo U2 Ultra rim lock fit?
Chevron down icon
It fits a hinged swing door in timber or metal, where the lock case can be screwed to the inside face and a keeper fixed to the frame. Lenovo does not publish a door thickness range for this model, so we measure your door and confirm with the supplier before ordering.
Contact us
Contact us
Can the U2 Ultra be fitted to a glass door or an aluminium sliding door?
Chevron down icon
No. It is a rim lock for solid swing doors, and Lenovo makes separate locks for those cases. For a frameless glass door, look at the U2GF, which clamps onto 8 to 12mm glass. For an aluminium sliding or balcony door, the L1F is built for narrow aluminium profiles.
Contact us
Contact us
Is the U2 Ultra rim lock better for a Dubai villa or an apartment?
Chevron down icon
It usually makes more sense in a villa. Villas have the doors a rim lock suits best, such as side doors, covered garden gates, staff entrances and store rooms, and those doors often get daylight for the solar panel. Apartment main doors normally take a mortise lock and are often fire rated.
Contact us
Contact us
Can a tenant fit the U2 Ultra?
Chevron down icon
Only with the landlord's written approval, as with any lock change in a rented home. A rim lock is screwed to the door face and needs a hole through the door, so it leaves marks when it comes off. Keep the original lock so the door can be restored when you move out.
Contact us
Contact us
Is this the same as the Lenovo U2 sold in Thailand?
Chevron down icon
No. A plain Lenovo U2 rim lock is sold in Thailand, and it is a simpler model with fingerprint, code and card only. It has no palm vein, no face recognition and no solar panel, and its front panel is a different size. Check that any quote says U2 Ultra in full.
Contact us
Contact us
Which app does it use, and can I open the door remotely?
Chevron down icon
Tuya's Smart Life app, over your home Wi-Fi, and yes, remote opening is built in. The app works normally in the UAE. From it you can open the door remotely, create temporary codes, answer a video call from the door cameras and get alarm alerts. We set up the app and add the first users with you.
Contact us
Contact us
Does it work with Alexa, Google Assistant or Siri?
Chevron down icon
Yes. Lenovo's catalogue lists voice unlocking through Siri, Google Assistant and Amazon Alexa. Voice unlocking is handy, but anyone who can reach your smart speaker could try it too, so think about who is in the house before switching it on for an outside door.
Contact us
Contact us
What happens in a power cut?
Chevron down icon
A DEWA power cut does not affect the lock itself, because it runs on its own 5,000mAh rechargeable battery. You lose app access until your router comes back. The catalogue lists the mechanical key under inside unlocking only, so we confirm the emergency entry method for a flat battery before you order.
Contact us
Contact us
Does the solar panel on the U2 Ultra keep the battery charged in Dubai?
Chevron down icon
Only where the door gets real daylight. The spec sheet says the panel charges above 5,000 lux, which is far brighter than indoor corridor lighting. On a garden door or a covered gate it should mean fewer manual charges. In an enclosed tower corridor, treat it as a battery you recharge yourself.
Contact us
Contact us
Can it handle the heat on a west-facing door?
Chevron down icon
Yes, going by its rating. It is listed for -25 to 70 C, which covers a Dubai summer on a door with some cover. A black glass front in full afternoon sun gets very hot to the touch, so a door with shade or a canopy is kinder to the cameras and battery over the years.
Contact us
Contact us
How many users and credentials can it store?
Chevron down icon
It holds up to 100 palm veins, 100 faces, 100 fingerprints and 100 cards, plus 50 PIN codes split into one admin code and 49 user codes. That is plenty for a large family with house staff, or a small office that uses a side entrance.
Contact us
Contact us
How do I give access to guests, maids and drivers?
Chevron down icon
Give each regular a credential of their own, such as a fingerprint for the maid or a card for the driver, and delete it when they leave. For guests and holiday home visitors, send a temporary code from the app, so nobody needs a physical key.
Contact us
Contact us
How secure is the U2 Ultra?
Chevron down icon
It carries a full alarm set: abnormal movement, wrong code, low battery and anti-dismantling if someone tries to prise it off. A hidden password feature lets you type extra digits around your real code so nobody can read it over your shoulder, and multiple verification can demand two credentials.
Contact us
Contact us
What is palm vein recognition, and why choose it?
Chevron down icon
Palm vein reads the pattern of veins under the skin of your palm, rather than the surface ridges a fingerprint reader uses. That helps people whose fingerprints are worn or often dirty, such as gardeners, drivers or older relatives. Face, fingerprint, code and card remain as alternatives.
Contact us
Contact us
Does the U2 Ultra work as a video doorbell?
Chevron down icon
Partly. It has two cameras and a remote video intercom, so a visitor at the door can call your phone, and you can see and speak to them in the app. You can then open the door from wherever you are, which helps with deliveries while you are at work.
Contact us
Contact us
How long does fitting take, and what do you check first?
Chevron down icon
It is normally a single visit once the door is confirmed. Before ordering, we check the door material and thickness, which way it opens, whether the frame can take the keeper, Wi-Fi strength at the door, how much daylight the solar panel will see, and whether building rules allow the change.
Contact us
Contact us
What warranty and support do I get in the UAE?
Chevron down icon
The supplier's warranty applies, and with no UAE stockist for the U2 Ultra, we confirm its exact terms at order. After fitting, ask us about the app, adding users or firmware updates, which the lock takes over the air or through a port on its rear panel.
Contact us
Contact us
When is the Lenovo U2GF a better pick than the U2 Ultra?
Chevron down icon
Pick the U2GF when the door is frameless glass, such as an office entrance, a shop door or a glass partition in a villa. It clamps to the glass and opens by face, fingerprint, code or card. The U2 Ultra only suits solid swing doors, and adds palm vein, video calling and solar charging.
Contact us
Contact us
Who should not buy the U2 Ultra?
Chevron down icon
Skip it if your main door already takes a European mortise lock, since a mortise smart lock is the neater fit. It is also wrong for glass and sliding doors, for fire-rated tower doors without approval, and for anyone who needs a lock off the shelf this week, because it is sourced to order.
Contact us
Contact us
How do I look after it?
Chevron down icon
Wipe the glass front and the solar panel with a soft damp cloth, more often after dusty or sandy days, and keep the camera lenses clean so face recognition stays quick. Recharge the battery when the lock warns you it is low, and accept firmware updates in the app.
Contact us
Contact us
What is the difference between a rim lock and a mortise smart lock?
Chevron down icon
A rim lock such as the U2 Ultra mounts on the inside face of the door, with a keeper screwed to the frame and a hole through the door linking the two halves. A mortise smart lock sits inside the door edge. Most Dubai main doors take a European mortise lock, so a rim lock goes on side doors, covered gates, store rooms or older doors with no mortise pocket.
Contact us
Contact us
Can the U2 Ultra be fitted to a garden gate in Dubai?
Chevron down icon
Yes, on a covered gate with a solid frame that the keeper can be screwed to. The U2 Ultra is rated IP54 for dust and splashes and -25 to 70 C, so a covered gate suits it better than one open to the weather, and a gate that sees daylight is where the solar panel earns its place. Wipe dust off the panel in sandy months.
Contact us
Contact us
Installation

Fitted properly, set up by our Dubai team

This comes as part of a working system rather than as a box. That means checking it suits your property first, having it fitted properly, setting up the automations that make it useful, and showing your household how it works.

See Smart Gate & Access Control
See Smart Gate & Access Control
Chat Now