A Wi-Fi pet door that only opens for your own pets and runs on schedules from your phone, for Dubai villa owners happy to cut a solid door.
Typical Amazon.ae price for the device, checked 13 Sept 2026. See the listing Installation is quoted separately after we check your property.
Supplied, fitted and configured by our own Dubai team. We check compatibility with your property before you commit to anything.
The PetSafe SmartDoor Connected is a battery-powered pet door that only opens for pets you have paired, and you control it from the My PetSafe app. It suits Dubai villa owners with a cat or dog and a solid door they are willing to cut. Each pet wears a small Pet Door Key on its collar. The Medium door can also read a cat's implanted microchip, but PetSafe limits microchip pairing to cats, so dogs always need the key. As a paired pet walks up, the latch releases, then locks again behind it. In the app you can lock it at night, give each pet its own hours and get an alert when a pet goes in or out. It runs on 4 C cells (Medium) or 4 D cells (Large), and a 12V power adaptor is sold separately. PetSafe says Smart Mode keeps working if your Wi-Fi drops, so you only lose app control and alerts. You do need a proper cut-out, about 216 x 264 mm for the Medium in a non-metal door up to 57 mm thick. Metal doors, glass and walls need extra PetSafe adaptors or tunnel pieces, and metal in the door can stop the reader working well. It also needs 2.4GHz Wi-Fi at the door. Amazon ratings are mixed at about 3 out of 5, and the units sold here are imported. Renters, tower apartments and anyone wanting Alexa or Apple Home should look elsewhere.
Opens only for your own pets, so stray cats stay out
Lock, open and set each pet's hours from your phone
Alerts when a pet goes in or out
Keeps recognising paired pets if the Wi-Fi dropsModel ZPA19-17252 (Medium), ZPA19-17253 (Large)
| Sizes | Medium for pets up to 11.3 kg, Large for pets up to 45.4 kg |
| Flap opening | Medium 180 x 198 mm, Large 302 x 409 mm |
| Cut-out (non-metal door) | Medium 216 x 264 mm, Large 335 x 485 mm |
| Door thickness | Up to 57 mm without extra parts |
| Pet recognition | Pet Door Key on collar (1 included); cat microchip on Medium only |
| Microchip types | FDX-B 15 digit, FDX-A 10 digit, AVID H, AVID Encrypted |
| Connectivity | 2.4GHz Wi-Fi, My PetSafe app (iOS and Android) |
| Power | 4 x C (Medium) or 4 x D (Large) alkaline batteries; optional 12V DC adaptor |
| Modes | Smart Mode (paired pets only), Standard Mode (always locked or always open) |
The best spot is a solid timber or uPVC back, kitchen or garage door in a villa, up to 57 mm thick. Metal service doors need PetSafe's installation adaptors and can still upset the reader. For glass, a glazier has to make a new pane with the hole, because toughened glass cannot be cut after it is made. Never cut an apartment entrance door in a tower, since those are usually fire-rated and building management will not allow it. It cannot go into a sliding balcony door. Units sold on Amazon.ae are imported, so if you want mains power, buy PetSafe's UK 12V adaptor with a three-pin plug rather than a US one on a travel adapter. PetSafe gives no operating temperature, and alkaline cells drain faster in heat, so prefer a shaded door. Check the villa's 2.4GHz Wi-Fi reaches the back door. Tenants need the landlord's written approval before any door is cut.
PetSafe in the UAE. US pet-products brand behind electronic pet doors and patio inserts. Many UAE listings are US imports sold by marketplace sellers, so we check power requirements (UAE is 230V with Type-G sockets) and sizes before supplying. Battery-powered PetSafe doors avoid the voltage question altogether.
