Aqara

Aqara Wall Outlet H2 UK

The British 13A version of Aqara's smart socket, the one that actually fits a UAE back box, with two independently switched outlets, two USB-C ports and power monitoring.

ThreadZigbeeMatterBluetoothWiredMid-range
Works with
Apple HomeAmazon AlexaGoogle HomeSmartThingsMatterAqara Home
AED 375
AED 375 on Amazon.ae, sold by Kendom and fulfilled by Amazon when checked on 23 September 2026, with only two units showing in stock. That is for the UK 13A version with dual USB-C. Noon lists the EU Schuko H2, which is the wrong socket standard for the UAE. Installation is not included and an Aqara hub is only needed for Zigbee mode.

Typical Amazon.ae price for the device, checked 23 Sept 2026. See the listing Installation is quoted separately once we have checked your property.

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Fitted for you and configured by our Dubai team. We check compatibility with your property before you commit to anything.

Overview

What it is and where it fits

Buy the Aqara Wall Outlet H2 UK only if you are buying the UK version, because that is the British 13A three-pin socket UAE walls are built for and the EU Schuko H2 is not. UAE sockets are BS 1363 Type-G and UAE back boxes are British pattern, so the Schuko version will neither fit the box nor accept a UAE plug. This one replaces a standard double socket with two outlets you can switch separately, two USB-C ports and power monitoring. Out of the box it runs Thread, so it joins Apple Home, Google Home, Alexa, SmartThings or Home Assistant through Matter with no Aqara hub at all. Switch it to Zigbee and you do need an Aqara hub, but you get per-outlet power monitoring and the fuller Aqara Home feature set. The catch list is short and real. The faceplate is 146 x 86 mm, so it needs a double-gang back box, not a single one. The box has to be at least 35 mm deep, or 25 mm with the 10 mm spacer supplied in the carton. Aqara rates it to a 40 C ceiling, so it belongs in air-conditioned rooms. And it is mains work, with the circuit isolated, which in the UAE means an electrician rather than a weekend job. Renters who cannot touch fixed wiring should buy a smart plug instead.

  • Replaces an ordinary double socket, so nothing sticks out of the wall the way a plug adapter does
  • Each of the two sockets switches on its own, from the app, by voice or with the buttons on the faceplate
  • Two USB-C ports charge phones and low-power laptops without an adapter occupying a socket
  • Reports what the sockets actually draw, with daily, weekly and monthly consumption figures
  • Joins Apple Home, Google Home, Alexa and SmartThings over Matter and Thread with no Aqara hub
Technical

Specifications

Model WP-P09D

Download the datasheet
ModelWP-P09D, Wall Outlet H2 UK with dual USB-C
WirelessThread, Zigbee and Bluetooth, 2405 to 2480 MHz
Smart homeMatter over Thread with a Matter controller, or Zigbee with an Aqara hub
Electrical rating230 to 250 VAC, 50/60 Hz, 13 A maximum, two UK BS 1363 sockets
USB-C outputSingle port 5V 3A 15W, 9V 3A 27W, 12V 2.5A 30W, 15V 2A 30W, 20V 1.5A 30W. Both ports together 5V 3A shared, 15W total
Power monitoringCombined monitoring in Thread mode, per-outlet monitoring in Zigbee mode with an Aqara hub
Size146 x 86 x 38.4 mm, double-gang UK faceplate
Back boxDouble-gang box 35 mm deep or more, or 25 mm deep using the supplied 10 mm spacer
Operating temperatureMaximum 40 C, 0 to 95% RH non-condensing, indoor use only

In the box

  • Cover plate
  • Outlet module
  • 10 mm spacer
  • Screw kit
  • User manual with Matter setup code
In Dubai homes

What to check before you order

UAE mains is 230V at 50Hz with British BS 1363 Type-G sockets, so the UK variant is the correct one and the EU Schuko H2 is not. Buy by model: WP-P09D is the UK dual USB-C version. The faceplate is 146 x 86 mm, which is a double-gang plate, so it goes into a double back box and not a single 86 x 86 mm one. Dubai back box depth varies a lot between buildings and between an older villa and a new tower, so the depth has to be measured on site before ordering. Aqara asks for 35 mm or more, and supplies a 10 mm spacer for 25 mm boxes. Changing a socket is work on fixed wiring, so the circuit must be isolated at the DB board first and it should be done by an electrician, not by the occupant. Tenants normally need the landlord's permission to change fixed accessories, and many Dubai buildings also want the work cleared with building management. Heat is the other constraint. Aqara rates the outlet to 40 C and for indoor use only, so it must not go in a service duct, an external wall cavity, a garage or a roof space, all of which routinely pass 40 C in a Dubai summer. In a DEWA power cut the outlet has no power and the sockets are dead, and on restoration it returns to the state set by its power-off memory. Thread and Zigbee both live on 2.4GHz, which is crowded in apartment towers, though a mains-powered device like this is a repeater rather than a weak leaf node. There is no wiring standard problem with neutral here: socket circuits always have a neutral, so the no-neutral issue that affects older Dubai light switches does not apply.

Aqara in the UAE. Sold through several authorised UAE resellers rather than one exclusive distributor. Wide local stock and the broadest single-hub ecosystem available in UAE retail.

Answers

Questions about the Aqara Wall Outlet H2 UK

What is the Aqara Wall Outlet H2 UK?
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It is a smart wall socket that replaces a standard British double socket. It gives you two 13A outlets that switch independently, two USB-C charging ports and power monitoring, and it talks to a smart home over Thread or Zigbee. Physically it is a 146 x 86 mm faceplate designed for a double-gang UK wall box.
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UK or EU version, which one do I need in the UAE?
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The UK version. UAE sockets are British BS 1363 Type-G with three rectangular pins, and UAE back boxes follow the British pattern. The EU Schuko H2 is a different shape entirely: it will not sit in a UAE back box and it will not accept a UAE plug. Check the model before you order, because searches for "Aqara wall outlet" mostly return the EU one.
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What is the Aqara Wall Outlet H2 UK price in the UAE?
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On 23 September 2026 it was AED 375 on Amazon.ae, sold by Kendom and fulfilled by Amazon, with only two units showing in stock. That price is for the UK 13A dual USB-C version. Installation is separate, and stock at this level moves quickly.
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Where can I buy it in Dubai?
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Amazon.ae carried the UK version at AED 375 when we checked, through the seller Kendom. Noon lists the H2 wall outlet in the EU Schuko form, which is the wrong socket standard for a UAE wall, so it is not a substitute. The UK version can also be supplied and fitted as part of an installation.
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Does the Wall Outlet H2 UK need a hub?
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Not in Thread mode. Out of the box it runs Thread, and it pairs directly into Apple Home, Google Home, Alexa, SmartThings or Home Assistant through Matter, as long as one of your devices is a Thread border router. Zigbee mode is the one that needs an Aqara Zigbee hub.
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What do I get by running it in Zigbee mode instead?
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Per-outlet power monitoring is the main one. In Thread mode you see combined consumption for the outlet, while Zigbee mode in the Aqara Home app breaks it down socket by socket and gives you the fuller Aqara feature set. Either way the app shows daily, weekly and monthly consumption, which is the useful part if you are hunting for what quietly draws power. Zigbee mode needs an Aqara Zigbee hub, and those devices can still be bridged into Matter through a hub such as the M100.
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Which smart home platforms does it work with?
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Aqara lists Apple Home, Google Home, Amazon Alexa, Samsung SmartThings and Home Assistant through Matter when the outlet is in Thread mode. In Zigbee mode it lives in the Aqara Home app and reaches other platforms through an Aqara hub acting as a Matter bridge. Which individual features appear varies by platform.
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Does it work with Apple Home?
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Yes. In Thread mode it is a Matter device, so it adds to Apple Home directly using the setup code on the unit and in the manual. You need a Thread border router in the house, which in most Apple homes is a HomePod mini, a full-size HomePod or a recent Apple TV.
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Will it fit a normal UAE back box?
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It fits a double-gang box. The faceplate is 146 x 86 mm, which is the British double pattern, so it replaces an existing double socket rather than a single 86 x 86 mm one. If the position you want only has a single back box, that box has to be changed, which means cutting and making good the wall.
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What if my back box is not deep enough?
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Aqara asks for a back box of 35 mm or more, and supplies a 10 mm spacer in the carton for boxes that are only 25 mm deep. A smart socket is deeper than the standard one it replaces, and Dubai back box depths vary between buildings, so the depth should be measured on site before ordering rather than assumed.
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Can I fit it myself?
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You should not. Changing a socket is work on fixed mains wiring, so the circuit has to be isolated at the distribution board and the live, neutral and earth conductors terminated correctly. In the UAE this is an electrician's job. Getting it wrong on a 13A socket circuit is a fire and shock risk, not just a failed gadget.
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Am I allowed to change a socket in a rented flat in Dubai?
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Fixed accessories such as sockets belong to the property, so a tenant generally needs the landlord's written permission before changing one. Many Dubai buildings also want the work cleared with building management before a contractor is let in. Ask before you buy, not after the socket is off the wall.
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Is it suitable for a tenant?
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It is a poor fit for a short tenancy. It needs permission, an electrician and an hour of mains work, and when you move out you either leave it behind or pay to have the original socket refitted. A smart plug gives you app switching and energy monitoring with none of that, and it goes in your suitcase.
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Can it go in a garage, a roof space, a service duct or a bathroom?
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No. Aqara rates the Wall Outlet H2 UK for indoor use only, with a 40 C ceiling, and warns against humid environments. A Dubai garage, roof void, external wall cavity or unconditioned service duct routinely passes 40 C in summer, which is outside the rating, and UK-pattern 13A sockets are not fitted inside bathrooms in any case. Fit it in air-conditioned living space only.
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What happens in a DEWA power cut?
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The outlet loses power along with everything else, and both sockets are dead until supply returns. It has a power-off memory setting, so when the power comes back the sockets return to the state you chose rather than a random one. If something plugged into it must ride out a cut, it needs its own UPS.
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What happens if my internet drops?
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The buttons on the faceplate keep working, so the sockets can always be switched by hand. Local control through a hub or a Thread border router on the same network usually keeps working too. What stops is remote control from outside the home and any voice assistant that depends on a cloud connection.
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How much can I plug into it?
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It is rated 230 to 250 VAC at a maximum of 13 A, the same as the standard UK double socket it replaces, and it has overload and overheat protection built in. The circuit behind it does not change, so the existing breaker and cable still set the real limit. Lamps, televisions, chargers and desk equipment are what it is for.
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Can I use it to control a water heater or an air conditioner?
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No. Water heaters, ACs and similar fixed appliances in Dubai run from their own dedicated circuits and isolators, not from a 13A socket, so this outlet cannot reach them. For a water heater, Aqara's 20A wall switch H1 is the product built for that job, and it is still an electrician's install.
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How fast are the USB-C ports, and will they charge a laptop?
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On the dual USB-C model, one port on its own delivers up to 30W, at 5V 3A, 9V 3A, 12V 2.5A, 15V 2A or 20V 1.5A. Using both ports at once drops them to 5V 3A shared, 15W in total. That is enough for phones and tablets and for a MacBook Air or similar low-power laptop on a single port, but not for a large workstation laptop.
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Is there a child lock?
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Yes. The child lock disables the physical buttons on the faceplate so they cannot be pressed by accident, while app and voice control still work. It does not block the socket holes themselves, which are covered by the standard shuttered design of a BS 1363 socket.
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Is there a subscription?
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No. The Aqara Home app, the automations, the power monitoring and the Matter and Thread features are all included in the price of the hardware. You only pay again if you add devices that carry their own service costs, such as cameras with cloud recording.
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Why buy this instead of a smart plug like the Tapo P110?
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A Tapo P110 costs a small fraction of AED 375, needs no electrician and switches one thing with energy monitoring. The Wall Outlet H2 UK buys you three things that plug cannot: two sockets controlled separately from one device, USB-C charging without losing a socket to an adapter, and a wall that still looks like a wall. If you only need one appliance switched, buy the plug.
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What about warranty in the UAE?
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Amazon.ae stock comes from marketplace sellers such as Kendom rather than from Aqara directly, so a warranty claim normally goes back through the seller. Keep the invoice and the packaging. For outlets supplied and installed through us, we handle the setup and deal with the supplier on faulty units.
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Who should not buy the Wall Outlet H2 UK?
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Skip it if you rent short term, if you are not willing to pay an electrician, or if the position you want has only a single back box you do not want to enlarge. Skip it too if the socket sits anywhere that gets hot, such as a garage or a duct. In all of those cases a smart plug does the useful part of the job for a tenth of the money.
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Installation

Fitted properly, set up by our Dubai team

This comes as part of a working system rather than as a box. That means checking it suits your property first, having it fitted properly, setting up the automations that make it useful, and showing your household how it works.

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